3 Days Left) Director, Risk

4 weeks ago

Dublin, Dublin City, Ireland Rippling Full time
Job Summary

Rippling provides a unified platform for businesses to manage HR, IT, and Finance functions. It integrates various workforce systems, including payroll, expenses, benefits, and computers, allowing companies to automate every aspect of the employee lifecycle in a single system.

About the Role

We are seeking a Director, Risk & Compliance Operations to join our team at Rippling. As a key member of our organization, you will play a crucial role in safeguarding our business and customers by leading a team responsible for Know Your Customer (KYC) and fraud prevention.

Key Responsibilities
  1. Build, lead, and scale a high-performing risk operations team.
  2. Partner with product and engineering teams to design and implement scalable processes and systems to manage risk efficiently across all relevant products.
  3. Develop, monitor, and own key performance indicators (KPIs) and service level agreements (SLAs) with stakeholders to ensure operational targets are met.
  4. Collaborate with risk and compliance teams to launch, develop, and maintain up-to-date policies and procedures that meet industry standards.
  5. Identify and address performance gaps using data-driven insights to course-correct team behavior and improve outcomes.
  6. Foster a culture of accountability, collaboration, and continuous improvement.
  7. Develop and oversee strategies to identify, assess, and mitigate risks, ensuring alignment with regulatory requirements.
  8. Partner with customer-facing teams to design optimal processes focused on delivering an exceptional customer experience.
Requirements
  • 10+ years of experience managing risk operations, focused on fraud, KYC, or Financial Crimes.
  • Proven track record of building and scaling global ops teams and processes in high-growth environments across multiple time zones.
  • Strong understanding of global regulatory requirements in financial services (e.g., AML, PCI DSS).
  • Experience monitoring SLAs and driving performance improvements through coaching and corrective actions.
  • SQL experience is preferred but not required.
  • Experience working with Product and Engineering teams to develop and implement tooling and workflow management solutions.
  • Exceptional analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
  • Experience implementing automation and technology solutions to improve operational efficiency is a plus.

Lang Code: en

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