D365 Business Central Consultant

4 weeks ago

Dublin, Ireland Codec Azure Full time

D365 Business Central Consultant - Senior

Department: Biz Apps - ERP

Employment Type: Full Time

Location: Dublin

Description

As we continue to experience explosive growth and we are seeking a highly skilled and experienced Senior Dynamics 365 Business Central Analyst to lead our ERP support efforts. This individual will play a critical role in managing the performance, functionality, and continuous improvement of Business Central across key business areas. The ideal candidate has a strong technical/functional background, experience supporting ERP systems at an enterprise level, and the ability to bridge technical and business teams effectively. This is an exciting opportunity to join a long-established and successful company, operating in a rapidly growing market

Key Responsibilities

- Provide advanced support for Dynamics 365 Business Central, addressing functional and technical issues across finance, supply chain, manufacturing, and other modules.
- Investigate, diagnose, and resolve escalated tickets and incidents in line with SLAs.
- Collaborate with developers for bug fixes, enhancements, and integrations.
- Gather requirements from stakeholders and translate them into functional specifications.
- Conduct gap analyses between standard Business Central functionality and business requirements.
- Propose system improvements, workflows, and automation for efficiency
- Act as the subject matter expert (SME) for Business Central within the Support Practice
- Provide guidance and mentorship to junior consultants and support staff.

Skills, Knowledge and Expertise

- 5+ years of hands-on experience with Microsoft Dynamics NAV / Business Central
- Microsoft MB-800 Certification
- Proven experience supporting and configuring core ERP modules in a production environment.
- Strong understanding of finance, procurement, inventory, or manufacturing processes.
- Experience working with ticketing systems and SLA-driven environments.
- Experience with requirements gathering, functional documentation, and UAT.
- Familiarity with extensions, integrations, and Power Platform is a plus.

Desirable Experience

- Continua Expense Management, Continua Document Capture
- Jet Reports

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