3 Days Left Clerical Officer Grade III New
3 weeks ago
Location: On-site, Kilkenny
Contract: 3-Month Fixed Term Contract
Hours: 35 Hours Per Week
Rate of Pay: €16.93 per hour
Role Overview:
Seeking a Grade III Clerical Officer for a 3-month contract based on-site in Kilkenny. The successful candidate will be responsible for handling incoming calls and queries related to the financial system, processing payments, and performing data entry tasks. This role requires excellent customer service skills, strong attention to detail, and the ability to communicate clearly and professionally.
Key Responsibilities:
- Handle a high volume of calls and customer queries related to the financial system.
- Process payments efficiently and accurately.
- Perform data entry and maintain accurate records.
- Provide clear and professional customer support, ensuring queries are resolved effectively.
- Utilize basic Excel skills for tracking and processing information.
- Maintain a compassionate and patient approach while assisting customers.
- Work collaboratively with team members and other departments as needed.
Key Requirements:
- Previous experience in a customer service or clerical role preferred.
- Strong listening skills and the ability to handle queries with empathy and professionalism.
- Excellent written and spoken English with strong communication skills.
- Proficiency in basic Microsoft Excel and general computer literacy.
- Ability to work efficiently in a fast-paced environment with strong attention to detail.
- A compassionate, patient, and solution-focused approach to customer interactions.
This is an excellent opportunity for someone looking to gain valuable administrative experience in a supportive and professional environment.
#CplOS25
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