Sales Engineer

Overview

HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we/'re passionate about safety and innovation, constantly staying ahead of threats and reducing risk. Our culture emphasizes openness, transparency, and a "+one team" spirit. We/'re a group of passionate individuals, working on exciting and impactful projects in an environment that fosters collaboration, creativity, and a shared sense of purpose.

HALOS is seeking a highly motivated and experienced Sales Engineer to join our dynamic team. This role offers the opportunity to work with cutting-edge technology and collaborate with top-tier Enterprise customers and prospective customers in the security and computer vision space. As a Sales Engineer, you will be responsible for driving the technical and operational aspects of our sales engagement, ensuring the highest level of customer satisfaction, and contributing to the overall growth of our business.

Responsibilities

- Manage all enterprise customer trials, from scoping through execution and eventual production rollout, ensuring successful conversion and outcomes.
- Develop and maintain strong relationships with existing and prospective customers, partners, and other key stakeholders.
- Create and develop champions in your accounts to drive deals and achieve a technical win.
- Provide technical expertise and support during the sales process, including product demonstrations, proof of concept, and solution design. Work with the sales team and channel partners to gather and analyse customer requirements, engage in discovery conversations, address technical questions, concerns, and objections, and offer solutions to overcome challenges.
- Act as the bridge between the sales team and the core business (product, technology, operations) to understand customer requirements, demonstrate product capabilities, and address solution concerns. Present HALOS roadmap features and functionality to customers and prospects.
- Own the management and coordination of tender responses and maintain a high-quality, up-to-date RfX response and solution positioning repository including solution sheets and supporting documentation.
- Design technical solutions that address customer and prospect needs in collaboration with Product & Technology.
- Provide feedback from customer interactions to help shape product roadmaps, identify areas for improvement, and contribute to the development of new features or enhancements. Be an active influencer for directional investment and keeping the HALOS offering at the cutting edge of the market.
- Stay up-to-date with industry trends, competitive landscape, and emerging technologies to ensure HALOS remains at the forefront of innovation and contribute input to Product Development and the wider community.
- Participate in industry events, conferences, and trade shows to represent HALOS and promote our solutions. Contribute to whitepapers and market positioning content published as part of the HALOS thought leadership community.
- Collaborate with the Enterprise sales team and channel partners to identify new business opportunities and develop strategies to win deals.
- Work closely with other sales engineers to learn from wins and losses and continuously improve.

Requirements

- A minimum of two (2) years of experience in a sales engineering role in a technology-led organization (preferably camera, security or hardware/software mixed SaaS environment).
- Excellent communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
- Willingness and ability to travel.
- Bachelor's degree in engineering, computer science, or a related field is desirable but not necessary.

Benefits

- Generous Annual Leave Allowance
- Competitive salary and commission package
- Learning and Development opportunities
- Private Health Insurance
- Cycle to work scheme
- Home & Tech scheme
- Regular company events and social initiatives

The HALOS Hiring Process

1. Application
2. 30 minute introductory meeting with the recruiting team
3. 45 minute Interview with department hiring manager
4. 60 minute meeting with wider department
5. Offer

Diversity & Inclusion

We're an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

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