Caretaker (on-site), Charlestown, Dublin 11

Respond is a leading Approved Housing Body and service provider working across Ireland for 40 years.Our vision is that every family and individual in Ireland will have high-quality housing as part of a vibrant and caring community. This means working proactively with partners to create sustainable and vibrant communities where people want to live. Respond is committed to equal employment and growing a diverse workforce. If you do not tick every box there are likely other valuable attributes and skills that you have, that would make you a great fit for the organisation. We welcome applications from people of all cultures, nationalities, genders and from anyone who has historically faced social exclusion. If you feel this role is for you, then please apply. Location: Charlestown, Dublin 11 Reporting to: Estate Services Manager Terms: Permanent, full-time, 39 hours per week (Mon-Fri) Salary: €29,913 - €38,711 (Please note that offers are typically made at the beginning to mid-range of the advertised salary, based on skills and experience) Job Purpose: The Onsite Caretaker will be responsible for the general upkeep, maintenance, and safety of a high-density estate owned by Respond. This role ensures that the estate is well-maintained, clean, safe, and conducive to a high quality of life for all residents. The Caretaker will also be a point of contact for tenants, responding to maintenance requests, addressing concerns, and supporting the wider Respond teams in maintaining the estates standards. Key Responsibilities General Estate Maintenance Perform regular inspections of common areas, including hallways, stairwells, elevators, gardens, and communal spaces. Conduct routine cleaning and maintenance tasks to ensure the estate is always presentable and hygienic. Ensure bins are managed correctly, waste is regularly collected, and recycling protocols are followed. Monitor and report any defects or issues with the estates physical infrastructure (e.g., lighting, plumbing, etc.). The monitoring and supervision of any authorised contractors instructed to carry out works on and around the Development, including logging all activity. Report any significant issues or maintenance needs to the Property Manager or relevant team members or 3rd party contractors for further action. Health & Safety Compliance Ensure the estate complies with all health and safety regulations, conducting regular safety checks in communal areas. Monitor fire exits, extinguishers, and safety equipment, reporting any issues for immediate resolution. Assist in the implementation of emergency procedures (e.g., evacuation protocols, emergency repairs). Tenant Support & Communication Serve as a point of contact for tenants regarding any estate-related concerns (maintenance, complaints, inquiries). Provide a friendly and approachable presence on-site to foster positive relationships with tenants. Support tenants with general estate-related matters and report any tenant issues to the Property Manager as needed. Minor Repairs & Maintenance Carry out minor repairs in communal areas such as fixing broken lights, clearing blockages, or performing basic maintenance tasks. Perform maintenance checks on the estates facilities (e.g., boilers, lifts, heating systems), ensuring all are functioning well. Manage a stock of essential maintenance supplies (e.g., cleaning products, light bulbs, basic repair tools). Monitoring & Reporting Maintain logs of maintenance activities, repairs, and inspections. Provide regular updates to the Property Manager on the status of common area maintenance and tenant-related concerns. Ensure that maintenance work orders are tracked and completed on time. Monitor the waste management on site including bin management and engaging with contractors and residents to address waste issues or mismanagement. Monitor pest control measures and report pest issues for the sites. Monitoring and inspection of landscape and ground maintenance reporting issues. Regular inspections for all play areas on site and reporting of any issues. Security & Estate Appearance Monitor the estate for security issues (e.g., vandalism, unauthorized access) and report to security or management when necessary. Ensure communal areas are free of hazards, clutter, and debris, creating a clean and safe environment for residents. Ensure paths and walkways are clean and clear. Assist with estate security measures, such as monitoring entrance/exit points and reporting any suspicious activity. Community Engagement Assist in the coordination of community events or meetings, as required by the Property Management team, to engage tenants in estate improvement initiatives. Actively engage with tenants to promote a sense of community and respond to their needs and suggestions. Key Requirements Experience: Previous experience in property maintenance, caretaking, or a similar role is preferred, especially in high-density housing or residential estates. Skills: Practical knowledge of basic building maintenance, cleaning, and repairs. Strong communication skills to interact with tenants, colleagues, and contractors effectively. Knowledge of health and safety standards, including fire safety and emergency procedures. Ability to manage time efficiently and handle multiple tasks simultaneously. Customer service orientation with a friendly and approachable Personal Attributes: Self-motivated with the ability to work independently and as part of a team. Excellent organisational and problem-solving skills. A proactive attitude toward estate management and tenant satisfaction. Qualifications: A valid drivers license (if required to travel between properties). Health and safety certification or equivalent (preferred but not essential). COSH Working Conditions Physical Demands: The role involves walking, lifting, and performing various physical tasks associated with property maintenance. Environment: The role requires working in all weather conditions, both indoors and outdoors across different parts of the estate. Hours: Flexible, with potential on-call duties for emergencies or urgent matters. Health and Safety: Adherence to health and safety guidelines is essential, and protective equipment will be provided. Closing date for applications is Friday 3rd October 2025 Skills: maintenance repairs customer service