Full Time Night Manager

3 weeks ago

Sligo, Sligo, Ireland Glasshouse Hotel Sligo Full time

We are hiring for a Night Manager at the Glasshouse Hotel, Sligo. Are you a dedicated hospitality professional with a strong sense of responsibility and a passion for delivering exceptional service? Were looking for a Night Manager to oversee our hotels operations during night-time hours, ensuring the safety and comfort of our guests while maintaining the highest standards of service. About Us Join our 4-star, family-owned hotel in central Sligo, renowned for its excellence in customer service and warm, welcoming guest experience. Located along the beautiful Garavogue river, our 116 beautifully designed bedrooms and a dedicated team of 130 staff, we take pride in creating a friendly and memorable stay for every guest. We are also delighted to be adding 56 new bedrooms to our existing property with work commencing later this year with a view to welcoming more guests in Q2 of 2027. The Role This is a full-time position reporting directly to the General Manager. The shift will be from 11pm 7.30am. The role will be support by the Assistant Might Manager, night porter and the weekend security team. Key Responsibilities Responsible for fire and health & safety during the night, ensuring fire walks are carried out & recorded Delivering excellence in customer service, ensuring every guest experiences is to the highest standard of care, professionalism, and friendliness Building solid relationships with each department to promote teamwork and enhance communication across the business Assisting the F&B team to serve late drinks & set up for the breakfast shift Providing efficient room service for guests Completing night audit, printing night reports and cashing up night bar till Building and maintaining effective relationships with guests, anticipating their needs where possible Managing the lobby and entrance during the night Ensuring public areas are cleaned & left ready for business the following day. How will you stand out from the crowd? Have worked in a similar role for 12 18 months Proven ability to deal with challenging situations in a professional but firm manner Confident in making decisions on the spot and managing changing priorities Knowledge of front office & food & beverage systems are also essential in particular Hotsoft Have excellent communication skills, capable of engaging confidently with guests ensuring a welcoming and enjoyable experience Benefits Training & Development to support your career progression Access to Employee Assistant Service Free cark parking Staff meals Annual staff parties and recognition days **All applicants should have a valid work permit.** The Glasshouse Hotel is an equal opportunities Employer Skills: job desired skills

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