Urgent Cloud Support Associate

2 days ago

Dublin, Ireland Amazon Full time

[...]。

在AWS，我們每天迎接新的挑戰並學習新的技術，了解 AWS 的雲端服務如何運用在不同產業及規模的客戶端，接觸多樣化的使用情境。你將與 AWS 內部團隊合作，為客戶的上雲旅程提供最佳體驗，合作對象包含 Technical Account Manager、Solution Architect、 Business Development Managers；你也有機會和世界各地頂尖 Subject Matter Expects (SME) 和 AWS Service Development Team 一起合作專案。

除了處理不同深度、廣度的技術問題外，雲端工程師可以制定或指導訓練課程、撰寫技術文章、在操作影片中擔任講者、出席 AWS 活動、參與招募流程、撰寫工具/腳本或更上一層進行流程改善及策略發想。在 AWS，你的貢獻可以為全球同事和客戶帶來重要的影響。

我們注重工作生產力與靈活性。雲端工程師團隊遵循 follow-the-sun 模式，沒有 on-call 或駐點客戶的需求，你的上班時間會在週間內安排（週一至週五、週二至週六、週日至週四），於白天或稍晚時段工作，夜間時段則會交接給其他國家的團隊。

Key job responsibilities

Position Requirements

Linux 雲端工程師著眼於雲端運算技術。您將與使用以下 AWS 服務的客戶合作：EC2, EBS, ElastiCache 等，因應客戶工作負載需求。

所有的雲端工程師都需具備基本的網路概念，例如網路層（OSI 模型）、IP 連接、TCP、UDP、DNS、HTTP，以及如何解決常見的網路連線問題。 AWS 的培訓課程將包括這些主題，所以你將在訓練時期學到更多。

[...]！

BASIC QUALIFICATIONS

- Will graduate in 2024 or 2025
- Bachelor’s and above degree in Information Management/Information Science/Information Technology, Computer Science, Engineering, or a related field;
- Experience with Linux system concepts, administration, and troubleshooting (on any of the common distributions, such as: Debian, Ubuntu, CentOS, RedHat, etc)
- Understanding of basic networking (UDP, TCP, IP, DNS, route tables)
- Ability to lead technical discussions
- Awareness of security best practices
- Good communication skills in Mandarin, and intermediate English proficiency

PREFERRED QUALIFICATIONS

- Experience in system performance monitoring, analysis and tuning (for example: memory usage, IO, filesystem)
- Understanding of virtualization or containerisation (Hypervisors, VMware, Xen, Docker)
- Knowledge of AWS and Cloud Computing concepts
- Scripting or programming ability in one of: Python/Ruby/Go/Javascript/Rust

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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