Manager, Technical Consulting

6 hours ago

Dublin, Ireland Workday, Inc. Full time

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. Our culture is driven by our value of putting our people first. The happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities, and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

HiredScore is the newest addition to the Workday family As the leading provider of Talent Orchestration technology, HiredScore’s artificial intelligence, automation, and deep integrations empower the largest and most innovative companies in the world to safely and transparently drive critical business outcomes in recruitment productivity, diversity hiring, internal mobility, and total talent management. HiredScore’s proprietary technology provides compliant-by-design AI that seamlessly connects to data and systems to power the shift to proactive and fair HR decisions. HiredScore is live in 150 countries. We are growing our team - currently seeking highly skilled and motivated professionals to join our outstanding engineering team at Workday

A successful candidate will lead multiple priorities with bold deadlines, be passionate about building high-quality enterprise applications, and be innovative in their approaches to technical delivery, process and operations, and relationship-building. We seek a passionate and experienced Technical Consultant Team Lead. You are a leader, coach, and mentor who inspires and empowers teams. You will lead with heart and empathy, inspire your teams, galvanize in times of pressure, and equip teams and team members for success. Simultaneously, you are a deeply technical and business leader with a growth mindset, leveraging your coding expertise and architectural understanding to challenge the status quo, identify opportunities for positive change, and collaborate with partners to drive sustainable business success for Workday.

About the Role

- Build, train, mentor, and develop new team members.
- Support and guide the team in daily operations, client interactions, attending client calls when needed, and serving as an escalation point in all aspects.
- Act as the professional resource for the team and other integrations through project implementation, including pre-sales, sales, and post-sales for new and existing clients.
- Coordinate closely with internal teams to address potential issues and risks.
- Have a deep technical understanding of all relevant systems integrated with HiredScore (e.g., ATS, CRM, HCM, etc.).
- Engage with clients, including presenting and explaining our technology, integration, IT, security architecture, and answering formal questionnaires (including Infosec, RFP, Data Privacy Evaluation, etc.).
- Work with clients and partners to solve technical challenges regarding their unique environment and requirements.
- Lead improvements and enable our sales and engineering processes (via tools, processes, and other initiatives).
- Create documentation, whitepapers, and other supporting materials for internal and client usage.
- Configure and test HiredScore integration on client systems while addressing client-specific challenges.

About You

Basic Qualifications:

- 2+ years of experience as a team lead of Technical Consulting/Integration teams.
- 4+ years as a Technical Consultant or similar role working with large enterprises.
- Practical integration background with a good understanding of web architecture and integration systems, including working with industry third-party tools.
- Strong presentation skills to engage clients throughout the integration as part of the project implementation lifecycle, adapting to audience needs and handling ad-hoc requests professionally.
- Strong verbal and written professional technical communication skills.
- Excellent teamwork ability, working with various teams (Product/R&D/Sales/Delivery).
- Ability to create great relationships with client teams.
- A positive attitude, creative thinking, and love for ownership.
- Fluency in spoken and written English - Verbal, presentation, and written communication skills.
- Occasional availability and flexibility to work during US business hours.

Other Qualifications:

- Experience with Infosec, Data Privacy, and RFP processes.
- Experience in a high-growth company.
- Experience with HR Technology (or other enterprise technologies like ERPs).
- Ability to work with code (Read/Run/Edit existing code).

Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together.

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