Customer Experience Associate
4 weeks ago
Would you like to be part of an expanding company providing excellent customer service for a variety of products i.e. and MCL Insurance Services (Ireland) Ltd is part of the MCL InsureTech Ltd group. We have been based in Northern Ireland since 1970 and are passionate about everything online. We have offices in Coleraine and Swords. Our systems are developed to give customers the best possible online experience, from purchasing insurance right the way through to developing customer loyalty and engagement programmes. Customer Experience Associate (Ref: 0325CEA) We are now recruiting Customer Experience Associates to join our expanding team. You will make outbound renewal calls relating to existing customers who want to speak to someone about renewing their motor and/or home insurance. You will also help customers manage other elements of their policies, including midterm adjustments and payments. You will provide a fast and efficient service within the Contact Centre to all our customers via telephone and online web chat. You will ensure that excellent customer service is always provided whilst communicating courteously and accurately. Essential Criteria Leaving certificate or equivalent in English and Maths Excellent Customer service skills with a minimum of 1 yearscustomer serviceexperience Excellent communication skills both written and verbal Highly motivated Desirable Criteria Customer service or sales experience, preferably on the telephone. Previous experience gained within an insurance industry. Experience in engaging with customers on different communication channels, including online chat and on the telephone. Interested in pursuing the APA insurance qualification. Benefits 37.5 hour per week (Monday Friday 9am to 5pm). Hybrid model after successfully completing training it is one week in the office and one must have own facilities to work from home, strong internet connection and a private room to work. 30 days annual leave inclusive of 4 bank holidays (New Years Day, Easter Monday, Christmas Day & St Stephens day all of which are closure days. The successful candidate will be required to complete a four-week comprehensive training program, providing you with the skills and product knowledge that you need to be successful in this role. Employees receive discount on their insurance policies purchased through the Company. Starting salary €26,325 per annum To apply for this position then please complete an online application form by clicking Apply below. Completed application forms should be submitted no later than 5pm on Thursday 10th April 2025. (Previous unsuccessful applicants within the last 6 months need not apply) If you require an alternative method of application, please email. Please note that you must demonstrate on the application how you meet the criteria for the role as identified above. MCL Insurance Services (Ireland) Ltd reserve the right to enhance the above criteria in the event of an unprecedented response. MCL Insurance Services (Ireland) Ltd is an Equal Opportunities Employer
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Customer Experience Associate
1 week ago
Dublin, Dublin City, Ireland Letsgetchecked Full timeWe are a fast-paced company with a clear focus on personal health improvements. As a Customer Experience Associate, you will be the primary contact for customers interested in our products and services.Your Responsibilities:Providing product and service information to customersAnswering incoming calls and responding to customer queriesManaging and resolving...
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Customer Experience Associate
1 week ago
Dublin, Dublin City, Ireland Supervalu Full timeRole SummaryWe are seeking a Customer Experience Associate to join our deli team at Supervalu Rathborne. In this role, you will be responsible for delivering exceptional customer experiences through every interaction, while maintaining the highest standards of product preparation and presentation.Main Responsibilities• Deliver outstanding customer service...
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Customer Experience Associate
2 weeks ago
Dublin, Dublin City, Ireland Alo Yoga Full timeAbout UsAlo Yoga is committed to creating a culture of mindfulness and inclusivity. We believe that everyone deserves access to high-quality yoga products and exceptional customer service.We are seeking a highly motivated Sales Associate to join our team. As a Sales Associate, you will be responsible for driving sales growth, building strong relationships...
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Customer Experience Associate
7 days ago
Dublin, Dublin City, Ireland Applegreen Stores Full timeAt Applegreen Stores, we are seeking a highly skilled Customer Experience Associate to join our front-line operations team. As a Sales Assistant, you will be responsible for achieving daily sales targets, supporting day-to-day business operations, and delivering exceptional customer service.Key responsibilities of this role include:Achieve daily sales...
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Customer Experience Associate
1 week ago
Dublin, Dublin City, Ireland The Address Collective Full timeThe Address Collective is currently recruiting for a Customer Experience Associate to join our Food and Beverage team.About the RoleThis is an exciting opportunity to work in a fast-paced food and beverage environment.You will be responsible for delivering exceptional customer experiences.Maintaining high standards of cleanliness and organization in the bar...
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Customer Experience Associate
1 week ago
Dublin, Dublin City, Ireland WOLVERINE WORLDWIDE INC Full timeAbout UsAt Wolverine Worldwide, Inc., we're passionate about delivering high-quality products that meet the diverse demands of consumers worldwide. Our portfolio includes a mix of owned and licensed retail brands such as Sweaty Betty, Saucony, Merrell & Cat, and many others.We strive to create a culture and team that represents our mission of empowerment,...
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Customer Experience Associate
2 weeks ago
Dublin, Dublin City, Ireland NTT DATA, Inc. Full timeOverviewNTT DATA is a global leader in business and technology services, striving to hire exceptional individuals who want to grow with us.We are seeking a Customer Care Associate to join our team in Ireland, where you will interact with clients through various channels, providing information and resolving inquiries, complaints, and requests.
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Customer Experience Associate
2 weeks ago
Dublin, Dublin City, Ireland NTT DATA, Inc. Full timeJob DescriptionWe are seeking a highly skilled Customer Experience Associate to join our team in Dublin, Ireland. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels.About the RoleYou will interact with clients to address their inquiries, resolve issues,...
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Customer Experience Associate
6 days ago
Dublin, Dublin City, Ireland Lagardère Travel Retail Full timeAbout the RoleThe Customer Experience Associate is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring a positive dining experience for guests.You will work closely with the kitchen staff and management to deliver high-quality service and contribute to the overall success of the restaurant.This role...
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Customer Experience Associate
2 weeks ago
Dublin, Dublin City, Ireland Sodexo Group Full timeCraft Your Career with UsWe are looking for a skilled and enthusiastic Customer Experience Associate to join our team. As a Barista in Dublin, you will be part of a dynamic team that crafts careers and provides exceptional customer experiences.Your Key ResponsibilitiesPrepare and serve a variety of coffee and tea beverages to meet customer expectationsTake...
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Customer Experience Associate
2 weeks ago
Dublin, Dublin City, Ireland New Balance Full timeWe are seeking a Customer Experience Associate to join our dynamic team at New Balance. As a key member of our retail store team, you will be responsible for delivering an exceptional customer experience from the moment our consumers walk through the door. This includes engaging, exciting, educating and entertaining our customers, while also maintaining a...
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Store Associate
6 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeWe are looking for a highly skilled and customer-focused Store Associate - Customer Experience to join our team in Lidl. As a key member of our store operations team, you will be responsible for delivering exceptional customer experiences and ensuring that our stores are well-stocked and organized.Your role will involve interacting with customers in a...
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Sales and Customer Experience Associate
2 weeks ago
Dublin, Dublin City, Ireland Vodafone Full timeWe are looking for a highly motivated and customer-focused individual to join our team as a Sales and Customer Experience Associate.Main Responsibilities:Achieve sales targets and ensure all administration is completed correctlyDeliver a first-class experience to all customers, keeping updated on new products and servicesTake ownership of customer queries or...
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Sales Associate
2 weeks ago
Dublin, Dublin City, Ireland Kurt Geiger Part time8hr Part Time Sales Associate, Ladies Brown Thomas DublinKurt Geiger is an inclusive and creative footwear brand powered by kindness. Our team of designers creates authentic designs from our London headquarters. The rainbow represents the good energy and love we have for our community.We are seeking a Sales Associate to ensure customer service is of the...
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Customer Experience Ambassador
2 weeks ago
Dublin, Dublin City, Ireland Michael Kors Full timeWe are seeking a highly motivated Sales and Service Associate to join our team at Michael Kors. As a Sales and Service Associate, you will be responsible for delivering an elevated customer experience, which includes leading by example as a MK Ambassador, maintaining client communication, and building relationships with the management team. You will also be...
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Customer Experience Associate
8 hours ago
Dublin, Dublin City, Ireland beBee Careers Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Specialist. The successful candidate will be responsible for providing exceptional customer experiences and resolving customer complaints in a professional and efficient manner.Key Responsibilities:Deal with customer inquiries and...
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Customer Experience Associate
6 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeJoin a dynamic and innovative team as a Sales Assistant in our Brown Thomas Dublin concession. With a focus on delivering exceptional customer experiences, you will be part of a team that strives to create a unique and courteous service experience for our customers.Responsibilities:Welcoming customers and providing personalized serviceDeveloping customer...
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Customer Experience Associate
6 days ago
Dublin, Dublin City, Ireland ENGINEERINGUK Full timeKey Accountabilities\\(1. Create an exceptional customer experience by proactively serving our customers and role-modeling the service behaviors.(2. Always put the customer first and prioritize customer before task.(3. Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability.(4....
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Customer Experience Associate
1 week ago
Dublin, Dublin City, Ireland Marks & Spencer Plc Full timeKey ResponsibilitiesCustomer Focus: Deliver an exceptional customer experience by serving and selling in store and through all digital channels.Selling: Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels.Store Operations: Understand the store business priorities and play your...
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Customer Experience Associate
3 days ago
Dublin, Dublin City, Ireland CPL Full timeCompany Overview">CPL is a dynamic and fast-paced environment where we strive to deliver top-notch customer experiences. Our team is dedicated to ensuring that our customers receive the highest level of service and support.">Job Description">We are seeking an experienced professional to join our team as a Customer Experience Executive. As a key member of our...