Operations Support Specialist

7 days ago


Galway, Ireland Manpower Full time

Operations Support Specialist Galway Full-Time, Permanent Our client is Ireland's largest independent furniture retailer, with a nationwide presence and a growing online business. Known for their dynamic and customer-focused approach, they are seeking an Operations Support Specialist to provide vital support to both Retail and Logistics Operations teams at their Head Office in Galway. This is a key role in a fast-paced, growing organisation, offering exposure to multiple areas of operations. Duties and Responsibilities Operational Support: Assist Retail and Logistics Operations Managers in implementing, monitoring, and improving operational processes. Identify process gaps and recommend efficiency improvements. Provide administrative support across operations and other departments. Serve as a point of contact for routine operational queries from retail or logistics teams. Issue Resolution & Compliance: Investigate and escalate operational issues to the relevant managers. Monitor compliance with operational, health & safety, and store/warehouse standards. Support audit processes and adherence to company procedures. Reporting & Analysis: Assist in compiling and analysing operational and sales data. Support performance tracking, issue identification, and process improvement initiatives. Prepare agendas, presentations, and documentation for meetings and site visits. Collate feedback and action points following meetings Handle sensitive information, such as staffing updates or HR-related communications, with discretion and professionalism. The Ideal Candidate Highly organised with excellent attention to detail. Strong ability to prioritise and manage multiple tasks efficiently. Proficient in general computer skills; training provided for internal systems. Reliable, committed, and adaptable in a fast-paced environment. Excellent communication and interpersonal skills. Comfortable working independently and collaboratively across teams. What's on Offer Competitive salary with bonus opportunities. Pension scheme and discounted healthcare options. Generous staff discounts and employee wellbeing initiatives. Career development and continuous professional development opportunities. Fun, high-energy, supportive work environment. Employee discount card and additional lifestyle benefits. If you are organised, proactive, and ready to contribute to efficient operations in a growing company, we'd love to hear from you. Send your CV to Skills: Reporting & Analysis Process improvement presentations



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