▷ [Apply Now] Detection & Enforcement Rules Analyst

Overview
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.

What You Will Accomplish

Develop and drive effective change plans, implementing high quality detection & controls while balancing execution with risk mitigation and operational efficiency via the collection, processing and analysis of data related to policy violations and enforcement actions, and the identification and interpretation of trends or patterns in complex datasets

Be responsible for detection & controls creation, organization, innovation and maintenance of relevant documentation

Provide data-driven insights and recommendations to improve policy enforcement strategies, ensuring data integrity and accuracy in all reporting and analysis

Promote standard methodology sharing across global teams as well as within own function, supporting shared learning

Collaborate with teams to understand policy/legal requirements and translate them into enforcement control pipelines and partner effectively and maintain positive relationships with Policy, Regulatory, customer support, and global cross functional teams

Stay current on industry trends and developments in data analysis and policy enforcement

Prepare regular reports on compliance and enforcement metrics for internal and external stakeholder

Lead & support complex projects including collaboration with business units, product management and customer support

Effectively resolve conflict, remove roadblocks, and support or lead on decision-making, or partner concerns that arise

Assist in maintaining enforcement platforms and support deployments

What You Will Bring

Proven analytical skills with previous experience as a data analyst or related role. Ability to define & clearly articulate success by metrics and data driven measurements

Basic knowledge of machine learning including experience with LLMs as a user

Experience in working with engineering teams

SQL, Excel PivotTable, Tableau and other data visualization experience. Some basic skills in R, Python etc. and/or ability to build useful tools for the group are a plus

Deep understanding and a proven track record in policy enforcement

Ability to work effectively in an autonomous fashion, and willingness to enable the success of partners worldwide

Experience with senior leadership and ability to deliver executive level summary reports and presentations

Experience in project management and change leadership

Demonstrates a strong sense for doing the right thing for our customers globally

Strong social skills, communication, and influence abilities. Be a go-to person for technical queries, and an excellent communicator with a can-do attitude.

Bachelor's degree in Data Science, Statistics, Computer Science, or a related field. PMP or PRINCE2, Six Sigma, Agile or other certifications a plus

Excellent written and verbal communication skills

Ability to quickly understand different domains and efficiently work with subject-matter experts to gather knowledge

Ability to structure complex information and present it to the stakeholders.

Ability to handle sensitive information confidentially

Experience in crowdsourcing a plus

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status. If you require accommodation, please contact talent@ebay.com. We will respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Business Development and Sales

Industries

Technology, Information and Internet

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