Account Executive

6 days ago


Dublin, Ireland Arachas Corporate Brokers Ltd Full time

The purpose of this role is for an experienced Account Executive to work within a dynamic team setting as part of Capital IM.

Geographical Location: Capital Insurance Markets, Blanchardstown Corporate Park

Reports To: Team Leader

Key Internal Relationships: Operations Director, Capital Mgt Team

Key External Relationships: Brokers, Insurers

Role Accountabilities and Core Responsibilities

Sales and Activity Management

- Assist in achieving Commercial Renewal Business budget.

- Work as part of the team to achieve agreed retention level/rate increase

- The achievement of other upsell / cross sell targets

- Ensure agreed processed are followed in all matters

Customer Service

- Build strong long term relationships with Key Broker partners

- Take personal responsibility for delivering the highest level of accuracy and quality in work

- Deal with requests and enquiries from Brokers, staff and management in a professional manner

Customer Relationship Management

- Build effective working relationships with all Brokers by establishing trust, anticipating needs, sharing information and meeting commitments

Team Collaboration

- Work closely with Team Leader, Operations Manager and/or member of Capital Management Team

- Working as part of a team environment to ensure all Broker needs are met

- Working together to ensure the team is on track

Compliance

- Comply with all management audit requirements

- Complete Insurance exams within the appropriate time

- Work to ensure that quality of file records meets prescribed standards

Requirements

- Candidate must demonstrate the ability to work in a team environment

- Strong communication skills are essential

- Possess a positive, “can do” attitude with the ability to adapt to and embrace change

- Attention to detail

- Possess the ability to manage deadlines & prioritise workload

- Demonstrate good technical & product knowledge. The ability to prioritise workloads and adapt to unforeseen events

- A good degree of personal organisation and a structured approach to time and resource management

- APA/CIP Qualification

Person Specification

- Proficient in Office, including Outlook, Word & Excel

- Friendly and assertive manner on the phone

- Ability to develop relationships with insurers and clients

- Willingness to learn & develop

- Strong work ethic

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