Deputy Hotel Manager

3 days ago

Dublin Pike, Ireland The Firm Full time

This stylish hotel in Co Meath featuring recently refurbished bedrooms is a particular wedding favourite. They now seek a Deputy Hotel Manager to ensure the smooth daily operations of the hotel, with a particular responsibility for the Bar and Club. General responsibilitieswill include assisting the General Manager with the overall planning, organising and control of all departments within the hotel, keeping him/her informed daily of any issues/incidents. Daily duties include: Promote the hotel’s customer care policy at all times Maintain a high standard of personal hygiene and grooming Attend weekly HOD meetings and follow up on any outstanding issues from week to week Floor walk of each area of the hotel, ensuring all standards are maintained Effectively communicate with all managers, supervisors and senior staff on a daily basis Manage the Porter department, provide training when needed to improve standards Manage the Accommodation department, daily inspection of all rooms Oversee the float management system and ensure all procedures are followed Focus on daily room occupancy figures, VIP’s, groups, no-shows, Conference & Banqueting events, restaurant bookings, bar numbers and figures for lunch, complaints etc. Carry out weekly room spot checks Carry out any reasonable requests by senior management Oversee and approve departmental rosters Have visible floor presence during busy periods of the day/ VIP visits/ break coverage etc Oversee the running of all functions, in particular weddings and any VIP events Assist with wedding show rounds and provide coverage for C&B dept as required Deal with any guest complaints or queries that cannot be resolved at departmental level Assist with any emergency situations in an efficient and professional manner Act as hotel’s Health & Safety Officer The ideal candidate will have at least three years’ experience in a senior hotel operations role and will be a total hotel expert with experience across various hotel departments, strong bar knowledge in particular. Must be a proven team leader with excellent communication and motivational skills. Will demonstrate excellent service standards and genuine guest-focused approach. Further key attributes include: Excellent organisational skills Keen financial acumen Familiarity with various hotel systems/PMS Positive leadership skills A genuine love of hospitality Send in your CV today to apply for this role

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