Communications and Engagement Specialist, Dublin
23 hours ago
Communications and Engagement Specialist, Dublin
Location/office policy: Hybrid working, which will include a blend of onsite (Molesworth Street, Dublin) and remote working.
Do you have experience:
- Designing and delivering impactful communications, preferably in financial services or another business environment.
- In event management and can plan, organise, and execute virtual and in-person customer and employee events.
- A passion for people and engagement and can drive a positive employee experience for our Finance team.
What is the Role:
This exciting and varied role is part of our People and Engagement team in Finance. The key purpose of the role is to:
- Support the Treasury Customer Engagement strategy and be responsible for the production and multichannel distribution of information to our Treasury customers.
- Support, plan, and execute internal and external events for both our employees and customers.
- Support the People and Engagement team to inform, connect and drive employee engagement within Finance.
Key accountabilities:
- Have a minimum of 2 years’ experience working in a Financial Services or another similar Business environment.
- Support the planning and execution of virtual and in-person Customer and Employee events, i.e. Technology support and Event Management.
- Create and deliver content for approved Internal and External campaigns.
- Monitor, evaluate, and report on the performance of communication activities and make recommendations based on findings.
- Produce & distribute multichannel information to customers, being available for work from 7:45am.
What You Will Bring:
- Experience in designing, implementing, and reporting on multichannel email and digital campaigns (Internal/External).
- Experience preferable, or a willingness to learn, graphic design, video and audio production, editing and other media management.
- A proven passion for people engagement and experience delivering effective Internal/External communication strategies demonstrating excellent communication and presentation skills (verbal and written).
- A highly organised, creative, self-starter with the ability to work on own initiative, and able to demonstrate high levels of attention to detail.
- A flexible team player, with a high level of initiative who can create a positive working relationship with key stakeholders while managing competing priorities.
Why Work for AIB:
We are committed to offering our colleagues choice and flexibility in how we work and live. Our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements.
Some of our benefits include:
- Variable Pay
- Employee Assistance Programme
- Family leave options
Please click here for further information about AIB’s PACT – Our Commitment to You.
Key Capabilities:
- Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
- Ensures Accountability - Holding self and others accountable to meet commitments.
- Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Technical capabilities:
- Digital Focus - Engages with customers and/or stakeholders to identify, develop, design and implement digitally enabled customer and business solutions.
- Communications Strategy - Develops and coordinates dissemination of communications via numerous modes to reach defined audiences and meet specific programme and business objectives.
If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Talent Acquisition Team (careers@aib.ie) for a conversation.
AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie.
Disclaimer:
Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners.
Closing Date: Friday 24th January 2025
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