General Manager
2 days ago
This new hotel opening in city centre will combine luxury, comfort and exceptional service to offer a unique experience for both business and leisure travellers.They now seek a dynamic and experienced General Manager to oversee all aspects of the pre-opening, playing a key role in the set up and launch of the hotel, and then to continue to lead overall operations post-opening, driving guest satisfaction.
Pre-opening responsibilities:
- Lead the pre-opening process, coordinating with contractors, suppliers and stakeholders to ensure all timelines are met
- Implement required software and management solutions for effective management of the hotel
- Oversee the setup of all operational departments, including front desk, housekeeping, food and beverage, and maintenance
- Collaborate with the HR department to recruit, train and develop a high-performing team to deliver exceptional service from day one
- Establish operational procedures, service standards and health and safety protocols
- Collaborate with the marketing team to plan and execute the hotel's launch strategy
Post-opening responsibilities:
- Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and guest services
- Using booking and management tools, interpret business analytics into a meaningful strategy to improve performance
- Develop and implement strategic plans to drive occupancy, revenue and overall guest satisfaction
- Lead, train and motivate the hotel team to ensure exceptional service and guest experience
- Manage budgets, financial reports and ensure profitability while maintaining quality standards
- Ensure compliance with health and safety regulations and hotel policies
- Foster a positive work environment that encourages teamwork and personal development
- Collaborate with marketing and sales teams to promote the hotel and attract new guests
- Build strong relationships with guests and ensure their needs are met promptly and professionally
The ideal candidate:
- Proven experience as a Hotel Manager / General Manager or equivalent senior hospitality management role
- Strong leadership, communication and organizational skills
- Demonstrated ability to manage budgets, control costs and drive profitability
- Knowledge of hotel management software and industry best practices
- Ability to work under pressure and handle challenging situations
- Flexibility to work varied hours, including weekends and holidays
- Hotel opening experience an advantage
- Performance-based bonuses
- Supportive and dynamic work environment
- Career development opportunities in a growing company
- Employee discounts and further benefits
If you are a proven hotel General Manager looking for the opportunity to shape the future of a new hotel in Dublin, we’d love to hear from you
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