Assistant Service Manager

4 weeks ago

Dublin, Ireland Primtac Personnel Full time

We are seeking an experienced Assistant Service Manager to join a leading motor industry business. This is an excellent opportunity for a motivated professional to play a key role in supporting the smooth operation of a busy service department, while ensuring the highest standards of customer care and team performance. Key Responsibilities Assist in the day-to-day management of the service department, ensuring efficient operations and high-quality service. Supervise and support service advisors and technicians in their daily duties. Handle customer enquiries and complaints, delivering excellent customer satisfaction. Monitor department KPIs including productivity, efficiency, and revenue targets. Oversee job scheduling, invoicing, and warranty claim processes. Ensure compliance with health, safety, and manufacturer standards. Provide training, mentoring, and guidance to team members. The Ideal Candidate Previous experience in a supervisory role within the motor industry. Strong technical knowledge of vehicle servicing and repair processes. Excellent customer service and communication skills. Ability to lead, motivate, and support a busy team. Highly organised, proactive, and able to work under pressure. Full, clean driving licence is essential. Salary & Benefits: €45,000 €50,000 Bonus plan. Pension plan. Training and career progression opportunities. Lifestyle savings and learning scheme. Skills: Motor Management Servicing

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