BizOps Engineer II

BizOps Engineer II
Join to apply for the BizOps Engineer II role at Mastercard.

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary
The BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices.

Key Qualifications

BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.

Experience with algorithms, data structures, scripting, pipeline management, and software design.

Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.

Ability to help debug and optimize code and automate routine tasks.

Experience in dealing with difficult situations and making decisions with a sense of urgency.

Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby.

Interest in designing, analyzing and troubleshooting large-scale distributed systems.

Experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired.

Responsibilities

Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.

Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.

Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.

Maintain services once they are live by measuring and monitoring availability, latency and overall system health.

Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for that improve reliability and velocity.

Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.

Practice sustainable incident response and blameless postmortems.

Take a holistic approach to problem solving, connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover.

Work with a global team spread across tech hubs in multiple geographies and time zones.

Share knowledge and mentor junior resources.

Corporate Security Responsibility

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed.

Report any suspected information security violation or breach;

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Seniority level
Mid-Senior level

Employment type
Full-time

Job function
Engineering and Information Technology

Industries
Financial Services, IT Services and IT Consulting, and Technology, Information and Internet

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