Group Pensions Administrator
4 weeks ago
The purpose of this role is to independently manage an agreed portfolio of clients in relation to their group pension benefits.
Responsibilities:
1. You will be managing a portfolio of group pension clients in relation to their group pension benefits.
2. Liaising with life assurance companies, clients, consultants and third parties.
3. Acting as first point of contact for the client in respect of their group pension queries.
4. Processing group pension annual renewals from pre-renewal to issuing final renewal documentation.
5. Liaise with the group risk administrator where required when processing scheme renewals / member claims.
6. Liaising with the client and insurance company on: Leaving Service Option Statements, Member Fund Switches, Monthly Contributions, New Entrants, Refund of Contributions (Employer and Employee), Transfers In & out (exclusive of overseas transfers) and Standard Retirements.
7. Processing death claims & liaising with the group risk administrator where required.
8. Ensuring regulatory requirements, compliance deadlines and service level agreements are adhered to throughout daily processes.
9. Managing client correspondence (In and Out).
10. Manage confidential information.
11. Adhering to all data protection requirements.
Requirements:
1. Experience of pensions is essential, ideally in a brokerage.
2. Be able to work with all levels of personnel.
3. Ability to prioritise and work under time pressures.
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