Group Pension Administrator Expert

1 day ago


Dublin, Dublin City, Ireland TN Ireland Full time

This position offers a unique opportunity to contribute to the growth and development of our team at TN Ireland.

The successful candidate will be responsible for managing a portfolio of clients in relation to their group pension benefits, ensuring that all relevant regulatory requirements and compliance deadlines are met.

Key Tasks:

  • Portfolio management: overseeing a diverse range of clients in relation to their group pension benefits.
  • Liaison with stakeholders: establishing and maintaining effective relationships with life assurance companies, clients, consultants, and third parties.
  • Primary point of contact: serving as the initial point of contact for clients regarding their group pension queries.
  • Renewal processing: handling group pension annual renewals from pre-renewal to issuing final renewal documentation.
  • Collaboration with group risk administrator: working together to process scheme renewals/member claims.
  • Liaison with clients and insurers: facilitating communication between clients and insurers on various aspects such as Leaving Service Option Statements, Member Fund Switches, Monthly Contributions, New Entrants, Refund of Contributions (Employer and Employee), Transfers In & out (exclusive of overseas transfers), and Standard Retirements.
  • Death claim processing: handling death claims and collaborating with the group risk administrator as necessary.
  • Process adherence: ensuring regulatory requirements, compliance deadlines, and service level agreements are upheld throughout daily processes.
  • Correspondence management: handling client correspondence (In and Out).
  • Confidentiality: maintaining confidentiality of sensitive information.
  • Data protection: adhering to all data protection requirements.

Required Skills and Experience:

  • Experience in pensions, preferably in a brokerage environment.
  • Strong communication and interpersonal skills.
  • Ability to prioritize tasks and work under pressure.


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