Blockchain Application Support Engineer

1 week ago

Dublin Pike, Ireland Crypto.com Full time

Overview The blockchain security team is working on core Blockchain technologies, Smart contracts and other building blocks that allow us to create unique products for our users. They specialise in secure development, confidential computing technology and advanced cryptographic techniques and with multiple patents granted to this team, this is a key strategic investment for Crypto.com. It is a unique opportunity to work on the future of this exciting industry.
Responsibilities Primary responsibilities to ensure the application is running at all times in Production
Manages other non-production environments such as pre-production/staging.
Strong understanding of application features and all supported blockchains
Work closely with engineers both application and infrastructure to ensure good understanding of what will be pushed to production environments
Ability to apply fixes, improvements or optimization on the applications and infrastructure
Identify any issues that may arise from the delivery which will impact production uptime or scalability or responses
Monitor, troubleshoot and triage application alerts and issues
Incident and problem management, post resolution follow-ups to ensure problems have been adequately addressed
Continuously improve on monitoring tools and processes
Coordinate DR testing and audit
Maintain and support blockchain infrastructure (some DevOps knowledge advantageous)
For senior individuals, the responsibility includes communication with stakeholders on application issues
Qualifications Degree in Computer Science or Engineering or Information Technology or similar discipline
Knowledge in programming languages such as Rust or Javascript or Node.js or Golang
Past job experiences in supporting applications
Attention to detail with an analytical mindset
Comfortable with analysing logs and possess a keen eye for anomalies and inconsistencies
Strong curiosity and desire to identify problems or root causes, and effectively communicate findings to the rest of the team
Experience in deploying in various cloud (Azure, Google, Amazon)
Experience in building, deploying and maintaining monitoring tools (Grafana, Prometheus, etc)
Experience in deploying and maintaining container infrastructures (Kubernetes, docker-compose, etc)
Experience in building, deploying and maintaining logging tools (Fluentd, ElasticSearch, Kibana, etc)

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