Scrum Master

Who We Are

At Cornmarket, we look after the financial wellbeing of public servants and their families. We’ve been focused on public sector employees for over 50 years, learning how to bring our clients the best financial services – from car, home, health and life insurance, to income protection, retirement planning and beyond.

Role Purpose

We are looking for a Scrum Master to join our team.

The Scrum Master is responsible for enabling Agile ways of working across multiple software development teams with varying levels of Scrum maturity. The role ensures Agile ceremonies are run effectively, facilitates backlog and sprint management in Azure DevOps, and supports continuous improvement. The Scrum Master will also assist with risk tracking and reporting to IT leadership, fostering greater transparency, accountability, and delivery consistency across teams.

Accountabilities of the Role

- Facilitate Agile ceremonies including Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives across multiple teams.
- Coach teams on Agile and Scrum best practices, adapting guidance to the maturity and structure of each team.
- Drive backlog refinement and prioritization in collaboration with Product Owners, Architects, and Team Leads.
- Monitor sprint progress, identify blockers, and work with stakeholders to resolve issues.
- Promote consistency in task detail, estimation, and completion across all Azure DevOps boards.
- Partner with Team Leads and Architects to improve board hygiene and accountability within DevOps.
- Track delivery risks, impediments, and dependencies across teams, escalating where appropriate.
- Produce regular reports on sprint progress, team velocity, and risks.
- Foster a culture of continuous improvement and ownership.
- Support team autonomy by encouraging responsible self-management and knowledge sharing.

Skills, Experience and Behavioural Competencies Required

Skills Required

- Strong understanding of Scrum and Agile frameworks.
- Excellent facilitation, coaching, and communication skills.
- Ability to work across multiple teams with different working styles and maturity levels.
- Proficiency in Azure DevOps for task and sprint management.
- Organizational awareness and the ability to influence.
- Strong problem-solving and risk management skills.
- Comfortable working in hybrid teams involving development, BAU, support across a broad ecosystem of technologies.

Experience Required

- 3 to 5 years of experience as a Scrum Master or Agile Delivery Lead, preferably in a multi-team environment.
- Experience working with software development teams across both modern and legacy platforms.
- Hands-on experience with Azure DevOps or similar Agile project management tools.
- Proven track record of helping teams improve Agile practices and delivery consistency.
- Experience supporting BAU and production support teams alongside development projects is an advantage.
- Familiarity with risk tracking and delivery reporting to leadership stakeholders.

Behavioural Competencies

- Demonstrates strong teamwork and collaboration skills.
- Proactive and self-starting, able to identify and address gaps without waiting for instruction.
- Strong communicator, able to translate delivery concerns and team dynamics clearly.
- Resilient and adaptable within a complex and evolving organizational structure.
- Empathetic and pragmatic, able to coach without enforcing rigid processes.

What We Can Offer You

- Flexible working from home options
- Significant investments in professional development
- Annual leave that increases based on service, plus two additional company days
- Flexi leave (option to take additional annual leave)
- Life leave
- Attractive pension contribution rates
- Health insurance or wellness subsidy
- Working abroad policy
- Fully paid family leave types (maternity/paternity/surrogacy)
- Performance based bonus or commission
- Income protection
- Life cover
- Discounts on financial products
- Excellent health & wellness programme
- Wellness Wednesdays

Equal Opportunities & Data Privacy Notice

Cornmarket is committed to building an inclusive workplace environment. We’re proud to be an equal opportunity employer, striving to create a welcoming environment. All qualified applicants will be considered for employment without regard to age, disability, ethnic background, family status, gender identity or expression, marital status, membership of the Traveller Community, national origin, race, religion, sexual orientation.

We are also committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact our Talent Acquisition Team.

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