Order to Cash Specialist

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Order to Cash Specialist About the job Join our Global Finance Services (GFS) team in Little Island, Cork as an Order to Cash Financial Specialist II , reporting to the OTC Manager. You’ll play a key role in ensuring accurate cash application and maintaining customer master data across multiple international markets. This is an opportunity to work in a dynamic, collaborative environment that values innovation, compliance, and operational excellence. Key Responsibilities Activities will primarily include, but not limited to, cash application, customer master data maintenance & manual transaction adjustments ensuring accuracy and timeliness. Act as subject matter expert for MDG processes, supporting customer creation and amendment workflows, ensuring compliance with global processes. Manage & drive OTC-related projects, including system enhancements, process automation & improvements. Represent OTC in IT discussions, working with internal IT teams to ensure timely ticket resolution and alignment with business requirements. Coordinate testing and deployment of new functionalities in SAP and related systems. Support multiple legal entities across the ACE region, ensuring smooth financial operations. Maintain full compliance with SOX requirements, SPA agreements, and company policies. Monitor and report on KPIs, identify inefficiencies, and drive process improvements using analytical tools and automation opportunities. Provide accurate documentation for internal and external audits. Respond to ad hoc requests and contribute to team objectives. Assist the OTC Manager with operational tasks and strategic initiatives as directed, ensuring alignment with team and business objectives. Skills Accuracy: Attention to detail to ensures accurate and timely processing of cash applications and accounting adjustments. Effective Communication: Strong verbal, written, and interpersonal skills for cross-functional collaboration and stakeholder engagement. Problem Solving & Critical Thinker: Quick, pragmatic thinker with the ability to translate business needs into actionable solutions. Adaptability in Global and Diverse Environments: Comfortable with ambiguity and change in multi-country, multi-cultural, and fast-paced environment. Technical & Analytical Proficiency: Familiar with AI and process mining tools (e.g., Celonis). Able to use data insights to identify inefficiencies and automation opportunities. Proficient in ERP systems such as SAP, with a willingness to learn analytical tools. Preferred Experience & Qualifications Bachelor’s degree in finance or business. Extensive experience in Accounts Receivable or Order to Cash, ideally in a Shared Service Centre. A positive, enthusiastic, can-do attitude and flexible approach to work. ERP experience in SAP/Oracle an advantage. Experience in a fast-paced, multinational environment; biotech/pharma experience is a bonus. Gilead Core Values Integrity (always doing the right thing) Teamwork (collaborating in good faith) Excellence (working at a high level of commitment and capability) Accountability (taking personal responsibility) Inclusion (encouraging diversity) Equal Employment Opportunity (EEO) It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual’s gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws. For Current Gilead Employees and Contractors: Please apply via the Internal Career Opportunities portal in Workday. #J-18808-Ljbffr