Deputy General Manager

4 weeks ago

Galway, Galway, Ireland Oranmore Lodge Hotel Full time

Deputy General Manager 4* Oranmore Galway Shared Employee Accommodation available with this position - Apartment rental option available is seeking an experienced and dynamicDeputyManager to join the team at a 4* hotel in Oranmore Galway. In this role the Deputy General Manager must be a hands-on person with a strong Food & Beverage background. The successful candidate will need the following requirements: The Role Requirements: Conduct handover briefings to stay informed about events and special requirements. Strong background in Food & Beverage, managing front of house, bar and restaurant operations and Banqueting and events. Strong leadership skills and the ability to motivate and lead a strong team Maintain a visible presence, personally greeting and interacting with customers to create a personalised service environment. Monitor and coordinate all hotel departments, ensuring adequate staffing levels. Ensure completion of checklists, reports, and handovers at the end of each shift. Implement and update Department Standard Operating Procedures to ensure high-quality customer care. Communicate customer feedback promptly and contribute to service and training improvements. Assist with budget preparation, compile reports, and analyse variances. Monitor costs, adhere to purchasing procedures, and ensure efficient stock control. Collaborate with external contractors and suppliers to maintain agreed standards. Payroll monitoring and control. Prioritize health and safety of team members, customers, and third-party service providers. Oversee the Day to Day running of the Hotel. The Candidate Requirements: Have excellent IT skills. Team focused and good at building relationships with stakeholders. Ability to motivate, persuade, and influence the team. Excellent organizational and administration skills with strong attention to detail. Strong organizational and leadership skills. Knowledge of budgeting, forecasting, and cost control. Familiarity with health and safety regulations. Excellent communication and customer service skills. Skills: Banquet Management Hospitality Management Hotel Operations FOH Restaurant service Beverage Management Benefits: Gym Fuel Allowance Housing Allowance / Accommodation

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