Guest Experience Manager

4 days ago

Dublin, Ireland The Westbury Full time

The Westbury, Dublin The Westbury blends tradition with contemporary flair. A member of The Leading Hotels of the World, we not only surround our guests in sophistication and style, but place them at the very centre of Dublins social and cultural riches. From the moment guests ascend the hotels central staircase, they are sure to be charmed. Take the gracious Gallery, with its captivating art collection and legendary afternoon tea; The Sidecar bar, Balfes Bar & Brasserie and signature restaurant WILDE. Completing the picture are luxurious guest rooms and suites showcasing the best of Irish design. Yet, it is it the warmth of welcome that sets the seal on this haven of luxury. The perks of working at The Westbury Hotel: 30 days of holiday including public holidays, increasing to 35 with length of service Free meals on duty as well as breakfast to get you started and all day tea and coffee for the caffeine lovers Discounted hotel rooms in the UK, Ireland and USA for you, your family and friends 50% off food when dining with the Doyle Collection Great location with easy access to public transport In-house training team dedicated to your personal development Reward and recognition programmes (earn bonuses, restaurant meals, overnight stays and extra days off) Save money with our Cycle to Work scheme and plan for your future with our pension Staff summer parties, Christmas parties and regular team get togethers Plus more ... Join an iconic five star property where exceptional service defines every moment. The Westbury Hotel is seeking a Guest Experience Manager who will lead our Front of House team in delivering warm, thoughtful, and seamless service from arrival to departure. In this role, you will oversee the guest journey, anticipate needs, resolve issues with confidence and professionalism, and ensure every guest enjoys a personalised and memorable stay. You will collaborate closely with all departments to maintain the highest service standards and elevate our reputation for excellence. The ideal candidate has strong leadership skills, a passion for hospitality, proven experience in luxury environments, and the ability to remain composed in a fast paced setting. Exceptional communication, attention to detail, and a genuine commitment to guest satisfaction are essential. If you are driven, guest focused, and ready to play a key role in shaping unforgettable experiences, we invite you to apply. The Doyle Collection The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness. We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment. Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer. Skills: Passion for Hospitality Excellent Customer Service Skills Enthusiastic and Motivated Individual

  • Guest Experience Manager

    3 days ago

    Dublin, Ireland The Westbury Full time

    The Westbury, Dublin The Westbury blends tradition with contemporary flair. A member of The Leading Hotels of the World, we not only surround our guests in sophistication and style, but place them at the very centre of Dublins social and cultural riches. From the moment guests ascend the hotels central staircase, they are sure to be charmed. Take the...

  • Guest Relations Manager

    4 days ago

    Dublin, Ireland St. Helen's Hotel Full time

    As Guest Relations Manager, you will be the face of our St. Helen`s hotels hospitality, ensuring every guest receives personalized attention from arrival to departure. Youll lead the guest relations team and collaborate with all departments to deliver seamless, bespoke experiences that reflect the highest standards of luxury. Key Responsibilities Welcome and...

  • Guest Relations Manager

    3 days ago

    Dublin, Ireland St. Helen's Hotel Full time

    As Guest Relations Manager, you will be the face of our St. Helen`s hotels hospitality, ensuring every guest receives personalized attention from arrival to departure. Youll lead the guest relations team and collaborate with all departments to deliver seamless, bespoke experiences that reflect the highest standards of luxury. Key Responsibilities Welcome and...

  • Guest Relations Assistant

    4 weeks ago

    Dublin Pike, Ireland Anantara The Marker Dublin Hotel Full time

    Overview As a Guest Relations Assistant at Anantara the Marker Dublin Hotel you will be the first point of contact for guests, providing a warm welcome, assisting with requests, and resolving issues to ensure a positive experience. You will monitor and respond to online guest reviews and comments across various platforms and drive Quality throughout the...

  • Guest Relations Executive

    2 weeks ago

    Dublin, Ireland The Merrion Hotel Full time

    The Merrion, one Dublin's finest luxury hotels is recruiting for a Guest Relations Executive. The Role We are looking for a service driven individual to join our five star Team. This is a fantastic opportunity to either begin or continue your career in one of the Leading Hotels of the World. Working with a professional and welcoming Team you will be part of...

  • Guest Services Ambassador

    4 weeks ago

    Dublin, Ireland Jones Lang LaSalle Incorporated Full time

    **JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they...

  • Guest Relations

    4 weeks ago

    Dublin, Ireland Big Mamma Group Full time

    Empresas: Big Mamma GroupCiao Dublin! Big Mamma is coming to town — and we’re on the hunt for a Guest Relations & Private Room Ambassador to join our brand-new Squadra!We’re a group of Italian restaurants born in France 10 years ago, now with over 30 trattorias across Europe. Our mission? Serving 100% homemade Italian dishes in beautifully designed...

  • Guest Relations

    2 days ago

    Dublin, Ireland Big Mamma Group Full time

    Empresas: Big Mamma GroupCiao Dublin! Big Mamma is coming to town — and we’re on the hunt for a Guest Relations & Private Room Ambassador to join our brand-new Squadra!We’re a group of Italian restaurants born in France 10 years ago, now with over 30 trattorias across Europe. Our mission? Serving 100% homemade Italian dishes in beautifully designed...

  • Staff Software Engineer, Guest Engagement

    2 weeks ago

    Dublin, Ireland Toast Tab, Inc. Full time

    Staff Software Engineer, Guest Engagement Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build -...

  • Workplace Experience Coordinator

    4 weeks ago

    Dublin, Ireland Notion Full time

    About Us: Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like...