IT Support Specialist

3 days ago

Dublin, Dublin City, Ireland Total Talent Full time

IT Support Technician - North County Dublin An exciting opportunity has arisen for an IT Support Technician to join a dynamic team in North County Dublin. This role is perfect for someone looking to grow their IT career while supporting a busy operational environment. This is a full time in office role and due to the location the successful candidate must have access to their own transport. The Role You'll provide on-site and remote 1st & 2nd line support, ensuring minimal downtime across key systems and infrastructure. Responsibilities include: Supporting approx. 150 users via helpdesk and face-to-face assistance Managing IT assets, onboarding/offboarding, and device setup Troubleshooting hardware/software issues (Windows, Office, VOIP, warehouse devices) Assisting with deployments, upgrades, and IT projects Maintaining compliance with IT security and company policies Occasional out-of-hours support Skills & Experience Strong interest in IT with good problem-solving skills Knowledge of Windows OS, Active Directory, and Office Experience with hardware troubleshooting and support desk systems IT certifications (CompTIA A+, ITIL) desirable Exposure to Windows Server, VOIP, and warehouse devices an advantage Strong communication skills with ability to train non-IT users Own transport and full driving licence required What's on Offer Career progression opportunities Competitive salary, bonus & pension 25 days annual leave Employee Assistance Program Service awards & benefits Please note: This role is open to candidates based in Ireland who hold full permission to work here on a permanent, full-time basis. Skills: Time Management Communication Helpdesk

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