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Apply Now: UX Design Lead

4 weeks ago

Dublin, Ireland Avature Full time

Thomas J. Watson said it best: “Good design is good business.” Designers at IBM work to create experiences that work together, work the same, and work for our clients.

In a world where technology never stands still, IBMers understand that dedication to our clients’ success, innovation that matters, and trust and personal responsibility in all our relationships are central to our success as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career in a culture that prioritizes learning new information and skills to constantly transform yourself and our company. You’ll be encouraged to be courageous and experiment every day, whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

IBMers are growth-minded, always staying curious and open to feedback, and providing ongoing feedback to help other IBMers grow. They collaborate with colleagues, contributing to a team-focused approach that includes different perspectives to drive exceptional outcomes for our customers. The courage IBMers have to make critical decisions every day is essential to IBM becoming the catalyst for progress.

Are you ready to be an IBMer?

Your role and responsibilities

We are looking for a talented designer to lead the delivery of a great end-to-end customer experience for a market-leading asset management product. You’ll join the worldwide design organization for Asset Lifecycle Management – a part of IBM Software that is collectively responsible for software products focused on AI-enabled solutions that help our customers make more informed and data-driven decisions about managing their businesses and services.

You will join as a senior member of an existing, geo-dispersed design team — taking overall direction from an established Design Lead, while leading individual projects and providing direction to other designers.

Responsibilities

- Lead with an owner’s mentality to deliver ideas and design outcomes that differentiate our solutions in the market.
- Translate research into outstanding user experiences, stewarding design from concept to final code.
- Create key UX artefacts such as concept maps, storyboards, taxonomies, prototypes, patterns, information architecture, workflows and design specifications.
- Own operational outcomes by managing project tasks and deliverables using agile methodologies.
- Drive alignment by collaborating with developers, marketers, product managers and other stakeholders to drive a shared understanding of user’s needs and behaviours.
- Make data-driven decisions – from one source of truth – with a bias for understanding and action.
- Lead team stand-ups & playbacks and present design work as part of a compelling narrative to elicit buy-in from cross-disciplinary stakeholders.
- Understand business problems across our customer set to have context for deliverables.
- Collaborate with various people (design researchers, content designers, developers, product owners, etc.) across our worldwide teams.
- Create a positive critique and feedback culture, delivering feedback with honesty and kindness and receiving feedback with openness and a growth mindset.
- Review designs from other team members, improving the work while growing the designers and supporting their career development.
- Foster a team culture of diversity and transparent collaboration.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

- Experience (7+ years) solving complex user problems through user interface design, creating mock-ups and prototypes (low- and high-fidelity), as well as documenting interaction patterns for product UI.
- Experience with creating user scenarios for usability testing, analysis of industry trends, task analysis, workflow design, layout & composition and reporting conclusions in well-developed documents.
- Experience with design tools (Figma, Sketch, InVision, Adobe Creative Cloud, etc.).
- Strong communication and storytelling skills.
- Comfortable working in a dynamic, team-based, and hybrid environment.
- Portfolio of previous work must be presented incorporating UI designs and/or sketches that demonstrate an understanding of wireframing, interaction design and design best practices.

Preferred technical and professional experience

- Understand modern design thinking and design trends (including responsiveness and accessibility).
- Experience with enterprise software design and delivery.
- Experience with using and contributing to a design system.
- Experience planning, running, and analyzing user feedback activities.

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers.

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Job Title: Designer

Job ID: 7863

City / Township / Village: Dublin

State / Province: Dublin

Country: Ireland

Work arrangement: Hybrid

Area of work: Design & UX

Employment type: Regular

Position type: Professional

Some travel may be required based on business demand.

Company: (1679) Software Labs Campus Unlimited Company

Shift: General (daytime)

Is this role a commissionable/sales incentive based position?

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