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Checkout Manager
2 days ago
If you have a minimum of 1-2 years’ experience managing/supervising a busy checkout department within a fast-paced retail grocery environment and if you share our passion and enthusiasm for customer care this could be an excellent opportunity for you.
Main Duties:
- Overall management of a busy checkout department.
- Ensuring the smooth running of the department on a day-to-day basis.
- Supervision of a team of up to 8/10 people when on duty.
- Rostering for a team of approx. 25 people including the departments supervisory team.
- Ensuring all staff have the tools required to complete their role.
- Covering the customer service desk by assisting customers with questions/queries.
- Overseeing the store end of the home delivery service.
- Ensuring that all legislation relevant to the department is adhered to.
- Stepping in to cover a till point at busy times (if and when needed).
- Assisting the store manager in other areas of the store if/when required.
- Ensuring COVID-19 procedures compliance.
Requirements:
- Must have at least 2 years’ experience as a checkout manager/supervisor within a busy retail grocery environment – this is essential .
- Previous experience working within a Super Valu/Centra property would be desirable but is not essential.
- Must be experienced in using a till/cash register system.
- Must be able to remain calm in a busy environment.
- Must have experience in a front-line role – looking after customers.
- Must have strong people management skills.
- Must be able to multi- task.
- Must have strong communications skills.
- Must have strong organisational skills.
- Must have staff training & development experience.
- Must be able to work as part of a team and on own initiative.
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