Current jobs related to Senior Application Support Engineer 15h Left - Letterkenny, Donegal - Methodius Ltd
-
Senior Application Support Engineer
3 weeks ago
Letterkenny, Donegal, Ireland Methodius Ltd Full timeMy client is currently looking to hire an experienced Application Support Engineer to be part of a growing team. They are a growing global IT multinational at the forefront of innovation and transformation. Join a team supporting an International Banking client, where you will have the opportunity to play a key role within a strategic account from them where...
-
Fire Engineer/Senior Fire Engineer
4 weeks ago
Letterkenny, Donegal, Ireland SOCOTEC UK Limited Full timeFire Engineer/Senior Fire Engineer /Principal Fire Engineer - Location: Dublin, IrelandAre you interested in Fire Engineering? This could be your opportunity to excel as a Fire Engineer/Senior Fire Engineer /Principal Fire Engineer, as well as playing a vital role in helping our business succeed.As our company grows and develops, we are ever expanding our...
-
Senior Software Engineer
2 weeks ago
Letterkenny, Donegal, Ireland Prudential Financial Full timeSocial network you want to login/join with:col-narrow-leftClient:Location:Job Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:9567c90e887eJob Views:7Posted:12.08.2025Expiry Date:26.09.2025col-wideJob Description:As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're...
-
Senior Software Engineer
2 weeks ago
Letterkenny, Donegal, Ireland Prudential Financial Full timeSocial network you want to login/join with:col-narrow-leftClient:Location:Job Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:d4789ff8d5beJob Views:9Posted:12.08.2025Expiry Date:26.09.2025col-wideJob Description:Senior Software Engineer - Credit Research | PGIM Fixed IncomeLetterkenny – Hybrid (2/3 days in the office a week)As the...
-
Senior Software Engineer
3 weeks ago
Letterkenny, Donegal, Ireland Prudential Financial, Inc. Full timeSenior Software Engineer - Front Office | PGIM IrelandSenior Software Engineer - Front Office | PGIM IrelandAs the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing...
-
Senior Software Engineer
2 weeks ago
Letterkenny, Donegal, Ireland Prudential Annuities Distributors (PAD) Full timeSenior Software Engineer - Credit Research | PGIM Fixed Income page is loadedSenior Software Engineer - Credit Research | PGIM Fixed IncomeApply locations Letterkenny, Ireland time type Full time posted on Posted Today job requisition id R-121559Senior Software Engineer - Credit Research | PGIM Fixed IncomeLetterkenny – Hybrid (2/3 days in the office a...
-
Senior Software Engineer
3 weeks ago
Letterkenny, Donegal, Ireland Prudential Financial, Inc. Full timeSenior Software Engineer - Credit Research | PGIM Fixed IncomeSenior Software Engineer - Credit Research | PGIM Fixed IncomeSenior Software Engineer - Credit Research | PGIM Fixed IncomeSenior Software Engineer - Credit Research | PGIM Fixed IncomeLetterkenny - Hybrid (2/3 days in the office a week)A GLOBAL LEADING ASSET MANAGER WITH A DIVERSE & INCLUSIVE...
-
Senior Data Developer
2 weeks ago
Letterkenny, Donegal, Ireland beBeeData Full time €100,000 - €150,000Developing and Maintaining Data PipelinesAs a data engineer, you will be responsible for developing and maintaining data pipelines that extract, transform, and load (ETL) data from various sources into a centralized data storage system.The smooth flow of data from source systems to destination systems is crucial for our business operations. To ensure this,...
-
Senior Software Engineer
2 weeks ago
Letterkenny, Donegal, Ireland Prudential Financial Full timeSocial network you want to login/join with:col-narrow-leftClient:Location:Job Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:c8d0dd175a81Job Views:15Posted:12.08.2025Expiry Date:26.09.2025col-wideJob Description:As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're...
-
Tech Support Engineer – Fluent German
3 weeks ago
Letterkenny, Donegal, Ireland Methodius Ltd Full timeMy client is currently looking for a Tech Support Engineer with German to join their growing team.You'll use your IT skills in a cutting-edge technology environment, supporting Medical software systems across Europe. This is an exciting opportunity which will enable you to grow your technical skill set.My client is a consulting business, a purpose-led...
Senior Application Support Engineer 15h Left
1 month ago
It will be an opportunity to grow your career while being exposed to new technologies within a growing team where you will work with customers and identify opportunities to support their strategy and improve their processes across functions.
The Role
As an Application Support Engineer, you will join the Production Support team providing high-level support to the Client. The team works in a high profile, mission-critical environment within a Banking Environment. In this role, you will work with a team built on collaboration, communication, focus & motivation to deliver excellent service & support. Our team is responsible for troubleshooting incidents, both proactive and reactive in nature.
There is a requirement to work flexible shifts to cover 7am – 7pm to provide additional coverage to the client. There will be a requirement for flexible working hours and weekend work on occasion if required (covering extended production issues and weekend planned maintenance work).
Key Responsibilities:
1. Manage stakeholders for supported applications.
2. Troubleshoot and resolve Incidents & Service Requests.
3. Perform Root Cause Analysis of Problem Tickets.
4. Manage incident queues & incident intake channels.
5. Take ownership of incidents & communication with customers as required.
6. Respond in a timely fashion to reactive or proactive incidents.
7. Write re-usable Knowledge Articles for Incident and Service Requests handled.
8. Detail accurate information in case documentation.
9. Coordinate internally with other support groups in a timely fashion.
10. Capable to lead the team.
Skills/Experience Needed:
1. Good experience in a production support/application support role.
2. Possess good hands-on experience of SQL and Unix, Shell Scripting.
3. Good understanding and exposure to Monitoring tools (Geneos/Grafana/Splunk) and Scheduling tools (i.e Control M/Cronjobs).
4. Knowledge of ITIL based Production Support (i.e Incident, Change Management etc).
5. Experience/skill to interact with multiple Stakeholders (Good communication and coordination).
Good to Have:
1. Experience in any of the following skills would be good to have: GCP, Tableau, MSSQL, Udeploy, Terraform, Jenkins, SRE, Cognos.
Based in Letterkenny, Co. Donegal (Hybrid – 2 days a week on site). Permanent Role. They offer competitive salaries, including pension, health care, life insurance, laptop, phone, access to extensive training resources, company discounts, on-site parking, and other benefits.
The candidate must be eligible to work in Ireland/EU.
Please do not hesitate to contact David Coyle at 01 6351748 or email david@methodius.com.
#J-18808-Ljbffr
