Food & Beverage Training Co Ordinator

3 days ago

Ennis, Ireland Dromoland Castle Hotel Full time

Dromoland Castle Hotel is recruiting for an experienced Food & Beverage Training Coordinator to join our distinguished team. As the central hub of the F&B Division, the F&B Training Coordinator will support the Director of F&B in driving seamless operations, consistent communication, and flawless execution across all outlets. This role serves as the key link between the Kitchen, F&B Outlets, Reservations, and Marketing, ensuring alignment, timely follow-through, and a world-class guest experience in line with Forbes standards. Key Responsibilities: Serve as the primary link between the Director of F&B and all outlet managers. Track Head of Departments (HOD'S) action points, ensure deadlines are met, and maintain high operational standards. Prepare pre-shift briefings and circulate VIP or guest information to relevant teams. Support reservations and small group bookings, ensuring seamless guest service. Maintain accurate records, digital filing, and reports for the F&B Division. Provide operational support during peak periods or special events as needed. Distribute departmental updates, memos, and task lists promptly and clearly. Handle sensitive operational and personnel information with complete confidentiality. Coordinate menu launches, updates, specials, and promotions across Kitchen, Outlets, and Marketing. Ensure accuracy and consistency of menus and wine lists, including allergens, pricing, descriptions, and layouts. Monitor reservations, flag VIPs, dietary requirements, and special occasions. Coordinate small group bookings and maintain accurate communication records for smooth service delivery. Train hostesses on reservation systems, guest greeting standards, and arrival flow. Assist with guest seating and service during peak periods. Flexibility & Confidentiality Work primarily MondayFriday, 09:0017:00, with occasional flexibility for events. Handle all operational, personnel, and strategic information with discretion. The Ideal Candidate: Relevant Third level qualification and or minimum of 2 years experience in a similar environment in a supervisory position. Strong operational leadership with hands-on experience. A guest-first mindset and passion for curating extraordinary experiences. Exceptional attention to detail, presentation, and communication skills. Sound commercial acumen and understanding of event trends and hospitality innovations. A working knowledge of Forbes standards is a distinct advantage. Benefits: Competitive salary (commensurate with experience). Pension Scheme. Sick Pay Scheme. Free Leisure Centre Access. Free meals whilst on duty. Free Parking On Site. Wellness / wellbeing programme. Discounted rates across the Dromoland Resort & Estate. Opportunities for ongoing training and development. Eligibility to Work Please note:Applicants must have the right to live and work in Ireland without restriction. Skills: job desired skills

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