Office Administrator – Programme Submissions Coordinator

3 weeks ago

Tipperary, Ireland Cpl Healthcare Full time

Office Administrator – Programme Submissions Coordinator

Our client, based in Cahir, Co. Tipperary, an organisation dedicated to providing QQI validated, quality assured education and training programmes to the agricultural sector, is seeking an ambitious Office Administrator – Programme Submissions Coordinator to join their expanding team.

The Role:

The main purpose of the role is to be the main point of contact for learner engagement regarding the submission of projects/assignments for the Green Cert programme. This will involve supporting the learners once they have enrolled onto their course, right through until they have achieved their QQI Certification.

Reporting to the Business Development Manager, responsibilities to include:

- Opening post on a daily basis

- Tracking projects and assignments submitted via post or online and date stamping them

- Sending receipt messages to learners on Compass (Student Management System)

- Sending reminder messages to learners on Compass System

- Following up with learners who are late submitting assignments and projects to ensure they submit same in a timely manner

- Printing off projects and assignments for correction

- Checking the quality of the assignments and projects to ensure it meets the necessary standards

- Preparing projects and assignments for correction

- Preparing correction sheets

- Ensuring there are a sufficient number of correctors available to upcoming assignments and projects

- Continuously liaising with correctors to ensure corrections are completed within the appropriate timeframes

- Escalating any concerns arising from course projects or assignments to line manager and providing cover for the administration team as required

- Assisting with any other administrative tasks as required to ensure the smooth running of the office

Skills & Experience that we need:

- A qualification in administration or equivalent

- 2 years post‑qualification experience working in a busy office environment

- Experience with MS Teams and MS Office essential

- Experience in customer relations

- Sufficient professional knowledge to carry out the duties and responsibilities of the role

- Ability to build good interpersonal relationships with learners, correctors and administration staff

- Ability to multitask and prioritise effectively

- Strong organisational skills and attention to detail

- Strong communication skills, both written and verbal

- Excellent customer service skills with a professional and friendly demeanour

The Offer:

The is a full‑time permanent role with competitive salary of €32,000 K‑€33,500 K per annum, depending on candidates’ experience and qualifications.

This role is based in the company's office in Cahir, Co. Tipperary so candidates must be based in the region or able to commute a short distance.

How to Apply:

If you are interested in applying or want to know more about this role, please contact Orlaigh FitzGerald‑Quinn in CPL Limerick on 085 801 7135 or email your CV to orlaigh.quinn@cpl.ie.

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