Big Data Cloud Support Engineer, BigData

3 weeks ago

Dublin, Dublin City, Ireland ENGINEERINGUK Full time
You will need to login before you can apply for a job.

View more categories View less categories Sector Engineering, Technology Role Professional Contract Type Permanent Hours Full Time

DESCRIPTION

Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.

Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?

If you fit the description, you might be the person we are looking for We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Key job responsibilities

WHAT CAN YOU EXPECT FROM A LIFE AT AWS?

Every day will bring new and exciting challenges on the job while you:

1. Learn and use groundbreaking technologies.
2. Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.
3. Interact with leading engineers around the world.
4. Partner with Amazon Web Services teams to help reproduce and resolve customer issues.
5. Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.
6. Drive customer communication during critical events.
7. Drive projects that improve support-related processes and our customers' technical support experience.
8. Write tutorials, how-to videos, and other technical articles for the developer community.
9. Work on critical, highly complex customer problems that may span multiple AWS services.

A day in the life

WHY AWS SUPPORT?

1. First and foremost this is a customer support role - in The Cloud.
2. On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.
3. Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.
4. Career development: We promote advancement opportunities across the organization to help you meet your career goals.
5. Training: We have training programs to help you develop the skills required to be successful in your role.
6. We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven't been exposed to yet.
7. Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.
8. As we operate on a follow-the-sun model, with Premium Support sites located globally, there is no after hours on-call or mandated overtime in this role.

BASIC QUALIFICATIONS

- Advanced experience in Apache Hadoop, Apache Spark, Apache Hive, and Presto.
- Advanced experience with System Administration with Linux (RHEL/CentOS) including Microsoft Active Directory, and LDAP integration.
- Excellent knowledge of Hadoop architecture, administration and support Expert understanding of distributed computing principles and their application in the cloud.

PREFERRED QUALIFICATIONS

- Expert experience in the Hadoop Ecosystem including Apache Spark and Presto Expert experience in NoSQL.
- Expert experience with blockchain technologies like Etherium.
- Expert experience in data Data Lake architecture and administration.
- Good understanding of distributed computing environments Lead technical discussions on big data systems architecture and design Strong analysis and troubleshooting skills and experience.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.
#J-18808-Ljbffr

  • Big Data Cloud Support Engineer, Bigdata

    4 days ago

    Dublin, Dublin City, Ireland Amazon Web Services Emea Sarl (Irish Branch) Full time

    Amazon Web Services is the market leader and technology forerunner in the Cloud business.As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.As a...

  • Big Data Cloud Support Engineer, BigData

    2 weeks ago

    Dublin, Dublin City, Ireland Amazon Full time

    Job ID: 2821025 | Amazon Web Services EMEA SARL (Irish Branch)Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services...

  • Big Data Cloud Support Engineer, Bigdata

    2 days ago

    Dublin, Dublin City, Ireland Engineeringuk Full time

    You will need to login before you can apply for a job.View more categories View less categories Sector Engineering, Technology Role Professional Contract Type Permanent Hours Full TimeDESCRIPTIONAmazon Web Services is the market leader and technology forerunner in the Cloud business.As a member of the AWS Support team you will be at the forefront of this...

  • Big Data Cloud Support Engineer, Bigdata

    4 days ago

    Dublin, Dublin City, Ireland Amazon Full time

    Job ID: | Amazon Web Services EMEA SARL (Irish Branch)Amazon Web Services is the market leader and technology forerunner in the Cloud business.As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and...

  • Big Data Cloud Support Engineer, BigData

    7 days ago

    Dublin, Dublin City, Ireland Amazon Full time

    Job ID: 2821025 | Amazon Web Services EMEA SARL (Irish Branch)Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of...

  • Big Data Cloud Support Engineer, Bigdata

    7 days ago

    Dublin, Dublin City, Ireland Amazon Full time

    Amazon Web Services is the market leader and technology forerunner in the Cloud business.As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.As a...

  • Big Data Cloud Support Engineer, BigData

    2 weeks ago

    Dublin, Dublin City, Ireland Amazon Full time

    Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As...

  • Big Data Engineer Cloud

    54 minutes ago

    Dublin, Dublin City, Ireland Amazon Full time

    About the Role:We are seeking an experienced Big Data Engineer Cloud to join our team at Amazon. The ideal candidate will have a deep understanding of big data technologies and experience working with cloud-based platforms.Key Responsibilities:Design and implement scalable data pipelines using AWS services such as Glue, Athena, and KinesisDevelop and...

  • Cloud Support Engineer

    3 weeks ago

    Dublin, Dublin City, Ireland ENGINEERINGUK Full time

    Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a...

  • Cloud Software Support Specialist

    3 days ago

    Dublin, Dublin City, Ireland Amazon Full time

    About the RoleAs a Cloud Support Engineer at Amazon, you will play a critical role in delivering world-class support to our customers. Our team interacts with leading companies and believes that exceptional support is crucial to customer success.You will act as the 'Cloud Ambassador' across all cloud products, empowering our customers with the necessary...

  • Cloud Support Engineer

    3 weeks ago

    Dublin, Dublin City, Ireland Amazon Full time

    AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Amazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team...

  • Big Data Engineer

    2 days ago

    Dublin, Dublin City, Ireland Amazon Full time

    Job Summary:We are seeking a highly skilled Big Data Engineer to join our team in the Cloud Infrastructure domain. The ideal candidate will have expertise in designing, building, and maintaining large-scale data processing systems using AWS services.Key Responsibilities:Design and implement scalable data processing systems using AWS services.Collaborate with...

  • Big Data Engineer

    6 days ago

    Dublin, Dublin City, Ireland Vectra Full time

    About VectraVectra is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. Our cutting-edge platform empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks.Job OverviewWe are seeking an innovative and resourceful data engineer to join our growing team. As a key member...

  • Cloud Support Engineer

    3 weeks ago

    Dublin, Dublin City, Ireland Amazon Full time

    Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a...

  • Cloud Support Engineer

    3 weeks ago

    Dublin, Dublin City, Ireland Amazon Full time

    Job ID: 2907065 | Amazon Web Services EMEA SARL (Irish Branch)Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services...

  • Cloud Support Engineer

    3 days ago

    Dublin, Dublin City, Ireland Amazon Full time

    Job ID: 2907065 | Amazon Web Services EMEA SARL (Irish Branch)Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services...

  • Data Solutions Architect

    6 days ago

    Dublin, Dublin City, Ireland Archer Recruitment Full time

    We are seeking a highly skilled Data Solutions Architect to lead our team in building big data and cloud solutions. As an expert in designing and building data lakes, you'll play a key role in developing new data pipelines that will power our client's future growth.The ideal candidate will have 15+ years of experience as a Senior Data Engineer, deep...

  • Big Data Engineer

    3 weeks ago

    Dublin, Dublin City, Ireland Reperio Human Capital Full time

    Big Data Engineer 101043 Desired skills: Big Data Engineer, ETL, Python, Spark, Dublin, Hybrid Hybrid About The Role:   This project is with a big player in the public sector. They are looking to introduce a Big Data Engineer for leveraging data-driven insights. They are committed to innovation, excellence, and making a positive impact...

  • Cloud and Big Data Solutions Expert

    2 days ago

    Dublin, Dublin City, Ireland Atrium Uk Full time

    Responsibilities and Requirements:The successful candidate will have a strong background in solution architecture, cloud-based data technologies, and data modeling. They will be responsible for designing and implementing comprehensive data architectures, ensuring scalability, security, and performance across our modern big data analytics platform. Key...

  • Cloud Data Engineer

    20 hours ago

    Dublin, Dublin City, Ireland Atrium UK Full time

    Atrium UK is seeking a highly skilled Cloud Data Engineer to join our team in Dublin and help us develop a new big-data analytic platform.About the Role:In this role, you will be responsible for designing and implementing the platform's architecture, ensuring it meets the needs of our business. You will work closely with our cross-functional teams to ensure...