German Customer Care Agent

4 hours ago


Dublin, Ireland Cpl Healthcare Full time

Looking for a 6 months contract and gain professional experience? Looking for remote options and Monday to Friday job? This is for you

Our client is a world class provider of personalized marketing solutions. They offer high value/low cost branded marketing products to small and medium businesses through multiple channels, with low minimum order quantities and high levels of customer care.

The Job:

As an Inbound Customer Care Agent, you will act as the first point of contact for our client's current and potential customers. You will provide first-hand support in relation to queries regarding incoming sales, account queries, issues, and product questions via phone and email.

Responsibilities:

1. Resolving customer queries and issues, problem-solving and negotiating, in a timely manner over the phone or via email.
2. Provide appropriate solutions and alternatives within the time limit and follow up to ensure resolution and customer satisfaction is achieved.
3. Process payments, manage invoice and statement queries, and escalate as required to the relevant team.
4. Maximizing sales opportunities by identifying and seizing opportunities to upsell.
5. Utilise your language skills by translating and proofreading orders received.
6. Develop and maintain strong relationships with our customers.
7. Work towards achieving the team service level targets.

What we look for:

1. Must be fluent in the required language - GERMAN.
2. An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills.

What's in for you:

1. Working hours: M-F, 8am - 5:00 pm.
2. Salary: 24000 + weekly.
3. 6 months contract - possibility of extension/permanent, depending on agent performance and company needs at that time.
4. Great benefits package.
5. Relocation allowance if outside of Ireland.

If you are interested in this role, please send me a direct email at vivian.rodriguez@cpl.ie or apply through this link.

#J-18808-Ljbffr



  • Dublin, Ireland Cpl Healthcare Full time

    Are you looking for a new challenge? Originally from Germany, studied in the Netherlands, now myself living in Ireland, I am recruiting for a German Inbound Customer Care Agent (Work from Home / Remote). Perfect for someone with a little bit of Customer Contact experience, let's say from Hospitality or Retail! Your new challenge - You will solve issues...


  • Dublin, Ireland CPL Full time

    German Speaking Customer Service Agent | Ireland We are looking for a positive person with a can-do attitude to join our team as a Customer Support Technical Agent, this is an entry level role and full training will be provided! We are recruiting for a fluent German speaker who would like the opportunity to work in Ireland! This is a fully remote position,...


  • Dublin, Ireland Cpl Healthcare Full time

    We are currently recruiting fluent German speakers to work in Technical Support. This role is an entry-level position as a Customer Support Technical Agent working with German Business to Business (B2B) queries. Full training and support are provided, including support for relocation if coming from abroad. This is a great opportunity for individuals looking...


  • Dublin, Ireland CPL Full time

    We are currently recruiting fluent German speakers to work in Technical Support. This role is an entry-level position as a Customer Support Technical Agent working with German Business to Business (B2B) queries. Full training and support are provided, including support for relocation if coming from abroad. This is a great opportunity for individuals looking...


  • Dublin, Ireland Abrivia Full time

    Job Title: German Business Development Coordinator Salary: €52,000 OTE + benefits Location: Dublin City South *hybrid* As a successful German Business Development Coordinator, you will be responsible for dealing with prospects/leads from current clients and past clients. You will be reaching out to understand their current client needs and matching their...


  • Dublin, Ireland Europcar Full time

    Car Rental Sales Agent- Dublin Airport. Do you thrive in customer-facing positions and enjoy collaborating within a diverse team? We are looking for a Car Rental Sales Agent at our Dublin Airport location, reporting to the Customer Excellence and Revenue Manager. You will be first point of contact with the customer and will offer our clients an excellent...


  • Dublin, Ireland CPL Full time

    Globally known pharmaceutical company, is looking for a German speaking professional to join their Order Management department. No previous experience required - Full training provided. The role - In this role you will be a primary contact for business to business (B2B) customers, making sure their orders are processed, accurately and in a timely manner. -...

  • Restructure Agent

    7 days ago


    Dublin, Ireland Eolas Recruitment Full time

    My Dublin City Centre based client is recruiting for Restructure Agent this is a 6month contract working on a hybrid model. Job Responsibilities Engage directly with customers in arrears to explore and agree on sustainable long-term solutions for mortgage issues. Build strong customer relationships and handle complex arrears situations with professionalism....


  • Dublin, Ireland HuntsBot Full time

    As a Customer Support Specialist, you will work directly with HubSpot customers across phone, chat, and web channels to resolve product-related queries as a trusted advisor. You'll deliver a human and proactive support experience, applying creative problem-solving to help customers optimise their use of HubSpot tools and grow their businesses. Collaboration...


  • Dublin, Ireland CPL Full time

    I am looking to speak with fluent German speaking Customer Success professionals looking for opportunities in the Tech / SaaS space. Summary We're looking for experienced Customer Success professionals to help our customers realise and improve the value of their subscriptions and services for a company that offers database functionalities and search...


  • Dublin, Ireland Abrivia Full time

    Job Title: German Relationship Executive - Contract Renewals Job Type: Permanent Full Time (Mon-Fri), Training is 100% onsite Location: Dublin City Centre (Hybrid model 2 days from home per week, 3 days in the office, after probation) Salary: On Target Earnings €50,000 + further uncapped commission earnings for exceeding targets Benefits: Health insurance,...


  • Dublin, Ireland Rippling Full time

    Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With...


  • Dublin, Ireland Google Full time

    Account Manager, Enterprise Tech Large Customer Sales (German) corporate_fare Google place Dublin, Ireland Apply - Bachelor's degree or equivalent practical experience. - 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing role. Ability to communicate in German fluently to support German...


  • Dublin, Ireland Cpl Healthcare Full time

    I am looking to speak with fluent German speaking Customer Success professionals looking for opportunities in the Tech / SaaS space. Summary We're looking for experienced Customer Success professionals to help our customers realise and improve the value of their subscriptions and services for a company that offers database functionalities and search...

  • Outbound Sales Agent

    24 hours ago


    Dublin, Ireland Viking Cloud, Inc Full time

    Outbound Sales Agent Location: Dublin Hybrid Working: In the office every Tuesday, Wednesday, and Thursday. Working from home on Mondays and Fridays. About VikingCloud VikingCloud is the leading Predict-to-Prevent cybersecurity and compliance company, offering businesses a single, integrated solution to make informed, predictive, and cost-effective risk...

  • German Speaker

    24 hours ago


    Dublin, Ireland CPL Full time

    Are you a sales professional? Are you looking to grow and progress within a multinational company? I am recruiting entry-level and experienced sales professionals for a leading popular tech platform for the DACH German Market. Who is hiring? You will be working for a leading global professional services company based in Dublin, Ireland, supporting a...


  • Dublin, Ireland Sigmar Recruitment Full time

    About Your New Employer Our client is seeking a highly skilled and results-driven Supply Chain Management Specialist to join their team in Dublin. In this key role, you will be responsible for managing demand fulfilment and logistics for a dedicated customer portfolio. Working as an integral part of the largest customer-facing supply chain management team in...


  • Dublin, Ireland CPL Full time

    Globally known pharmaceutical company, is looking for a German speaking professional to join their Order Management department. No previous experience required - Full training provided. The role - In this role you will be a primary contact for business to business (B2B) customers, making sure their orders are processed, accurately and in a timely manner. -...

  • German Speaking Jobs

    24 hours ago


    Dublin, Ireland CPL Full time

    I'm currently looking for fluent German (Deutsch) speakers for office-based, hybrid, and work-from-home (WFH) opportunities in Digital Marketing, Customer Service, Social Media, IT Support, Sales and Administration based roles in Dublin. Whether you are Entry level or more Senior in work experience, we can look at options. Who we are looking for? -...

  • Ramp Towing Agent

    24 hours ago


    Dublin, Ireland Sky Handling Partner Full time

    Sky Handling Partner are looking for a talented Head Loader with previous experience to join our team at Dublin Airport. Title: Ramp Towing Agent Location: Dublin Airport Reporting to: Ramp Controller Key Performance Indicators · Delta experience desirable · Ability to work well under pressure · Ability to perform at a Strategic Management Level ·...