▷ Apply in 3 Minutes: Vice President, Technical Program Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary
Vice President, Technical Program Management

Overview

Works across Solution Design, Engineering and Delivery teams to organize and accelerate delivery, ensuring all teams are delivering in a coordinated manner

Tracks and manages manifest definitions, release integration, timing, scope and delivery

Provides ongoing updates (with data) on the state of delivery

Proactively manages all dependencies, ensuring all outputs are production ready at launch

Responsibilities

Lead a global organization defining the structures and operating mechanisms that optimize the skills, execution methodology and your management team into your organization

Drive a data driven and continuous learning culture across your organization

Ensure team culture consistently demonstrates alignment with leadership principles; visibly ties department decisions to leadership principles and tenets

Define and build your own scorecard to continuously monitor and analyze key performance indicators and use this data to drive incremental improvements across engineering

Rigorously inspect the delivery plans and execution metrics of your TPMs using your own tech depth and business acumen to assess risks and continuously raising the delivery bar

Provide technical and program delivery thought leadership for the organization

Build and cultivate strong internal customer relationships to establish engagement models for your team and ensure delivery is in alignment with expectations

Manage escalations

Actively encourage the development of your managers and your technical staff while continuously raising the bar on performance, technical depth, program management results, and people management as you hire new technical program managers

Demonstrate and differentiate performance and leadership bar across multiple levels and apply to hiring decisions

Plan and advocate for department resources

Experiences

Extensive experience delivering technical programs

Proven track record of data driven decision making and applying continuous improvement methodologies across teams

Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.) and CI/CD

Can communicate to executives, peers, and staff with impact, eloquence, and authenticity

Demonstrate experience building organizational relationships, partnering with and influencing executive leadership while commanding the respect of the individual engineers across the organization

Demonstrate experience as a people manager with the ability to attract, recruit, and develop technical talent

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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