Customer Support Rep with German
2 days ago
Our client a leading company in the medical manufacturing industry is seeking a Customer Support Representative with German who is responsible for providing a professional, friendly, and efficient service to the company's customers and Divisional Sales teams throughout EMEA. Key tasks include handling customer orders accurately and within agreed service levels, while also providing timely and informative responses to customer queries. To be successful in this role, you should be an excellent communicator who gains and builds trust during all interactions and who will add to our reputation as a company that offers excellent customer service. This is a Temporary 12-month contract - hybrid role with one day per week onsite Reporting to:Team Lead, Customer Support Responsibilities: Process all orders and other customer transactions accurately through relevant company systems within department guidelines and Quality requirements. Process all queries within department guidelines through relevant company systems. Process product complaints through relevant company systems and within the required timelines. Liaise with relevant courier companies and / or relevant internal teams as needed to ensure prompt delivery to all customers. Manage urgent and / or emergency orders / requests as they arise and communicate to the relevant teams, manufacturing plants, etc., seeking advice of more experienced colleagues as required. Log all internal and external customer feedback correctly and on time, promote the Customer Portal when possible. Maintain and update customer data as required. Liaise with the company's field-based sales teams, Field based Inventory team and Supply Chain Operations teams to ensure fastest possible turnaround on all inventory, inventory returns and resolution of any inventory issues that may occur. Complete all training assigned in a timely manner to ensure required level of competence for this role and to maintain audit compliance. Take on additional tasks and involvement in the execution of new departmental projects / initiatives as trained / required. Consistently display a positive attitude towards customers and colleagues, treating everyone in a professional manner and with respect. Always ensure a high level of customer support to all customers, taking ownership for first point of contact resolution wherever possible. Maintain a supportive and communicative relationship within direct and wider teams at all times. Carry out all tasks in compliance with the Companys Quality Management Systems. Ensure that the company's brand and image is communicated in a positive and consistent manner to all customers, both external and internal. Ensure that the company's Code of Conduct is considered in all business matters carried out on the company's behalf. Qualifications / Requirements: 1 to 2 years experience in a multi-national customer support / contact centre environment advantageous. Fluency in German & English Good written and spoken English language skills for those Representatives for whom English is not their mother language. Excellent telephone manner and interpersonal skills. Good working knowledge of Microsoft Office. Attention to detail, accuracy and ability to multitask. Ability to work under pressure and on own initiative with a positive attitude to problem-solving. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Skills: Fluency in German and English CRM Systems Proficiency MS Office Benefits: Work From Home
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Limerick, Ireland Harmonics Full timeOur client is a pioneering global leader in medical technology, renowned for its innovative solutions and dedication to improving patient care. As a Customer Pricing Representative with Hungarian, you'll be part of a dynamic team committed to excellence and making a difference in healthcare. This is a contract hybrid role - 6 months at least. Role Overview...
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Regional Enterprise Plan
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Limerick, Ireland Local Government Jobs Ireland Full timeSenior Management, Administrative Regional Enterprise Plan - Programme Manager Salary scale: €78,593 - €94,762 per annum rising to €98,273 in LSI 1 and to €103,868 in LSI 2. Advertised Date: 05 Nov 2024 Annual Salary Limerick Fixed Term Contract Closing Date: 26 Nov 2024, 11:59 PM Job Summary Limerick City and County Council is seeking a Regional...
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Temp Customer Support with Spanish
3 days ago
Limerick, Ireland Harmonics Full timeOverview: Our client is a pioneering global leader in medical technology, renowned for its innovative solutions and dedication to improving patient care. They are seeking Temporary Customer Support with Spanish to join their team. The successful candidate will be professional, friendly and provide efficient service to customers and company sales teams...
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Limerick, Ireland Cook Ireland Ltd Full timeOverview The Customer Support and Tender Representative 1 is responsible for providing a professional, friendly and efficient service to Cook Medical Customers, Sales Teams and / or Distribution Partners (DPs) throughout the world covering all aspects of support including Customer Service, Tender Coordination and Finance Administration as required -...
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Limerick, Ireland Cook Medical Full timeOverview The Customer Support Representative 1 is responsible for providing a professional, friendly, and efficient service to Cook Medical customers and Divisional Sales teams throughout EMEA. Key tasks include handling customer orders accurately and within agreed service levels, while also providing timely and informative responses to customer queries. To...
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Team Lead 1, Customer Support
4 days ago
Limerick, Ireland Cook Medical Full timeOverview Work collaboratively with the relevant Manager, Customer Support to ensure that daily operations of their team(s) run effectively with a primary focus on excellent services to customer, both internal and external. The scope of this role ranges from work load management to relevant HR related responsibilities Reports to: Manager, Customer Support...
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Support Pharmacist
5 days ago
Limerick, Ireland FRS Recruitment Full timeSupport Pharmacist An exciting opportunity for a Support Pharmacist to join a pharmacy in Limerick. Benefits Include: - Monthly Performance Bonus - Maternity pay & Paternity pay benefit. - Professional fees paid. - Guaranteed CPD hours. - Generous staff discounts in-store The main duties of these roles include: - To operate the dispensary following...
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(Urgent) Support Pharmacist
2 days ago
Limerick, Ireland FRS Recruitment Full timeSupport Pharmacist - Limerick City P/T 1-3 days a week Key Responsibilities: - To operate the dispensary following all the legal responsibilities of the profession of pharmacy - To exercise all aspects of law, ethics and codes of practice as laid down by the Irish Pharmaceutical Society. - To provide a safe and efficient dispensing service to all...
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Support Pharmacist in Limerick
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Limerick, Ireland PE Global Full timePE Global Healthcare are recruiting for a Support Pharmacist in Roxboro, Co. Limerick The main duties of this role includes: *To operate the dispensary in accordance with all the legal responsibilities pertaining to the profession of pharmacy *To exercise all aspects of law, ethics and codes of practice as laid down by the Irish Pharmaceutical Society. *To...
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Junior IT Support Technician
5 days ago
Limerick, Ireland Reperio Human Capital (Ireland) Ltd Full timeJunior IT Support Technician Contract | €140-€170/day | Limerick | Onsite A client of mine is looking for a Junior IT Support Technician to join their team in Limerick. In this role, you will provide first-line IT support and assist with the setup and maintenance of IT systems across the business. Responsibilities: Provide first-line support for IT...
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Customer Care Executive
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Limerick, Ireland Three Ireland (Hutchison) Limited Full timeCustomer Care Executive Permanent Contract (37.5 hours P/W) At Three Ireland, Customer Care Executives have a key contact with our customers, they’re the voice of our organisation. Join us, and Be Phenomenal. Each day is filled with customers, each with different needs and challenges. Working tirelessly to provide a stellar experience while resolving...
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Clinical Support Specialist
5 days ago
Limerick, Ireland BMS Recruitment Full timeExcellent field-based training role for a qualified healthcare professional Training and support role working within Community Nursing, Care Homes, and Hospitals. Privately-owned company with excellent products and service Emphasis on strong teamwork and collaboration THE COMPANY: They provide a well-respected, quality range of products that are used for a...
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Supply Chain/Admin Support Specialist
5 days ago
Limerick, Ireland Greg O'Hanlon International Ltd Full timeCompany:Our client is an Irish, family-owned fresh food company established more than 30 years ago who specialise in both traded and value-add fresh food products. They have a number of locations around Munster employing over 60 people with a turnover of approximately €50 mil. They are a premium end of the market food business leading the way in terms of...
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Limerick, Ireland RedChair Recruitment Full timeOur client is seeking a highly motivated and customer-focused individual to join their team as a Level 1 Technical Support Specialist. The ideal candidate will possess excellent communication skills, a strong technical aptitude, and a passion for helping others resolve technical issues. As a Level 1 Technical Support Specialist, you will be the first point...
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Customer Assistant
5 days ago
Limerick, Ireland Tesco Ireland Full timeAbout the role Availability Window Days From time To time Sun Mon Tue Wed Thu Fri Sat We pride ourselves on offering customers the biggest range of products around. And that's not just food, but everything from clothes and kettles to financial services. But did you know we offer the biggest job opportunities too? With stores across the UK and Ireland, and a...
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15h Left! Customer Service Advisor
5 days ago
Limerick, Ireland CPL Full timeRole: Customer Service Advisor Location: Henry Street, Limerick, fully onsite Contract: Permanent Part-time Working Hours: Working hours will be Saturday - Sunday, 9am-5.30pm only. · Please note initially there will be full time training for 9-11 weeks. Mon – Fri 9-5.30 pm. Covalen is an equal opportunity employer, a CPL company with over 25...
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Sr Associate
2 days ago
Limerick, Ireland Eli Lilly and Company Full timeAt Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...
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(15h Left) Associate
5 days ago
Limerick, Ireland Eli Lilly and Company Full timeAt Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...
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Clonmel, Limerick, Ireland ICT Services Full timeICT Services is a leading IT field services, roll-out and support services group. The 100-strong team you’ll be working with provides an all-Ireland service from nine offices and parts hubs, and are partnered with the largest and most innovative developers and IT manufacturers in the world. The group headquartered in Dublin, with a subsidiary in Northern...
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Limerick, Ireland Analog Devices Full timeStaff Software Systems Applications Engineer Apply locations: Ireland, Limerick; US, CA, San Jose, Rio Robles; Ireland, Cork; US, MA, Wilmington; US, TX, Austin. Time type: Full time Posted on: Posted 13 Days Ago Job requisition id: R243367 Analog Devices, Inc. (NASDAQ: ADI) is a global semiconductor leader that bridges the physical and digital worlds...