Sales Executive Coffee Machines

4 weeks ago

Dublin, Dublin City, Ireland Watermark Coffee Technology Full time

Watermark Coffee is an established B2B coffee and coffee equipment company based in Citywest, Dublin 24. We specialise in providing premium coffee solutions. Our expertise spans across office coffee solutions, hospitality, and retail, ensuring our clients receive the best coffee experience with reliable support. Committed to innovation and sustainability, we work closely with our partners to enhance their coffee offerings while delivering exceptional quality and efficiency. Were looking for a dynamic and driven Sales Executive to join our team. This role is ideal for someone with a passion for coffee and a flair for sales. Youll play a key part in growing our customer base and strengthening existing relationships, all while promoting exceptional coffee products and solutions. From meeting with clients to conducting tastings and supporting product rollouts, youll be a key face of the brand. Key Responsibilities Coffee Expertise & Training: Prepare and serve high-quality coffee, showcasing expert barista skills. Provide training and education on coffee brewing techniques, equipment, and best practices to clients and internal teams. Conduct tastings and demonstrations to enhance the customer experience. Stay updated on industry trends, coffee innovations, and sustainability practices. Client Relationship Management: Act as the main point of contact for key clients, ensuring exceptional service and satisfaction. Develop and maintain strong relationships with customers, understanding their needs and preferences. Assist with onboarding new clients, ensuring they have the best coffee setup and experience. Handle inquiries, troubleshoot coffee-related issues, and offer solutions tailored to client requirements. Sales & Business Development Support: Proactively identify and pursue new B2B sales opportunities across office, hospitality, and retail sectors. Conduct client meetings, coffee tastings, and presentations to showcase products and services. Work closely with the sales team to develop tailored coffee solutions for businesses. Assist in developing proposals, pricing structures, and contract negotiations. Identify upselling and cross-selling opportunities, introducing new coffee products, equipment, or services. Support marketing initiatives, promotions, and events to generate leads and increase brand awareness. Key Skills & Experience: Proven experience as a barista, preferably in a specialty coffee environment. Strong understanding of coffee brewing methods, espresso extraction, and latte art. Experience in customer service, account management, or sales is a plus. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Passion for coffee, with a commitment to delivering outstanding experiences. Basic technical knowledge of coffee machines and grinders (desirable) Full Clean Driving Licence Skills: Coffee Knowledge Barista Skills Excellent Communicator Benefits: Company Van Mobile Phone Laptop Performance Bonus

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