Customer Service
2 weeks ago
Avivas Home & Motor Insurance Team in Ballybrit, Galway are looking for confident and engaging Customer Service & Sales Advisors, like you, to join us We are recruiting for permanent full-time positions, 35 hours per week for our Galway Contact Centre. You will be helping new and existing customers regarding their Home & Motor Insurance. You will start with Aviva on the7th January 2026and undertakea 4 week full-time training period (35 hours per week) to give you the knowledge and confidence you need to be successful. At Aviva we see this role as one of the most important in the business We are the first point of contact for our customers. This is an exciting opportunity to learn new skills and build a career with a market leading Insurer. The role comes with a competitive salary and benefits package. What you will be doing: Handling a variety of inbound Motor & Home Insurance queries, following a script Building rapport with each customer by understanding their needs Taking ownership and resolving each situation to the customers satisfaction Making follow up calls to customers and connecting with internal departments To be successful in the role, you will need the following: Ideally experience in a customer service environment either in person or over the phone If you enjoy building relationships and communicating and interacting with people, youll fit right in with the world-class customer service team around you Good aptitude for technical learning and IT, as we use a few different systems and dual monitors that you will need to learn and be proficient with Verbal and written fluency in English is a must have as this role will be dealing exclusively with the Irish Home & Motor Insurance market, which will sometimes require the need to handle difficult conversations An ability to adapt to change, working in a fast-paced environment A positive can-do attitude What will you get for this role? Competitive market leading salary depending on skills, experience, and qualifications. Generous pension (employee contribution matching of up to 14% if you contribute 8%) Annual performance related bonus and pay review. Holiday allowance of 25 days plus bank holidays, and the option to buy/sell up to 5 additional days. Generous Health & dental insurance contributions after six months Aviva Matching Share Plan and Save As You Earn scheme and Approved Profit Share Scheme Cycle to Work benefit scheme. TaxSaver Travel Scheme Family friendly parents (matching paternity and maternity leave) and carers leave. Up to 40% discount for some Aviva products plus discounts for Friends and Family Employee Assistance Programme Volunteering days Professional qualification support and transparent career progression plans Aviva is for Everyone Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
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Customer Service Specialist
2 weeks ago
Galway, Ireland The Knot Worldwide Inc. Full timeAt The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. ABOUT THE ROLE AND THE TEAM: The dynamic and customer-focused Customer Service Specialist will play a key role in supporting...
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Customer Service Assistant
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Galway, Ireland Boyle Sports Full timeJob Title:Customer Service AssistantDepartment:RetailReporting to:Shop ManagerLocation:Headford High StPlease note this is only a full time position.Role PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach.The day to day of the role will be to assist the...
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Italian Customer Service Representative
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Galway, Ireland Cpl Full timeITALIAN - CUSTOMER SERVICE REPRESENTATIVEOur client, a Galway based healthcare business, seeks to hire a customer service representative who can speak fluent Italian. This is a permanent role reporting to the customer service manager.This role will have hybrid working options after a probation period with the role being based in Galway...
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Customer Service Operations Underwriter
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Galway, Ireland Intact Insurance Full timeJoin Intact Insurance and make a difference every day. Whether you're just beginning your career or looking to take the next progressive step, Intact Insurance Ireland is where you can be yourself, learn and develop, and where your ideas matter. With offices in Belfast, Galway, and Dublin, we've embraced hybrid work, empowering our people to work flexibly...
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Customer Service Operations Underwriter
4 weeks ago
Galway, Ireland Intact Insurance Full timeJoin Intact Insurance and make a difference every day.Whether you're just beginning your career or looking to take the next progressive step, Intact Insurance Ireland is where you can be yourself, learn and develop, and where your ideas matter.With offices in Belfast, Galway, and Dublin, we've embraced hybrid work, empowering our people to work flexibly and...
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Galway, Ireland Cpl Full timeCpl is a proud Talent Partner to Bank of Ireland. We have been a trusted partner to deliver brilliant, engaged and committed people to support Bank of Ireland’s promises to deliver for their customers. Cpl trust that Bank of Ireland offers a fantastic opportunity for our Cpl Colleagues to learn, develop and build their career within banking and receiving...
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Customer Service
2 days ago
Galway, Ireland ICE Jobs Full timeTo Apply for this Job Click Here Our client is looking to recruit a Customer Service & Sales Representative who will manage the sales and customer service experience for a base of customers within Ireland. The successful candidate will report to the Sales Manager Ireland and will be responsible for maintaining existing customer relationships and developing...
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Customer Service Specialist
10 minutes ago
Galway, Ireland Cpl Full timeCUSTOMER SERVICE SPECIALIST – FRENCH and DUTCH Speaker – Galway - HybridMy client, a Galway City based Global operational hub seeks to hire a Customer Service Specialist initially on a 6 month FTC basis with a view to extension. You will be the first point of contact to support my client’s customers and key distributors across Europe. You will be...
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Galway, Ireland Cpl Resources - Galway Full timeCustomer Service Representative Late Evening Shift (5pm to 1am) Our client, a Galway based healthcare business, seeks to hire a customer service representative. This is a permanent role reporting to the customer service manager. This is an on-site role. This is a night shift position.5pm to 1am working hours. This role will be Monday to Friday working hours....
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Customer Service Advisor
2 weeks ago
Galway, Ireland CPL Full timeCpl is a proud Talent Partner to Bank of Ireland. We have been a trusted partner to deliver brilliant, engaged and committed people to support Bank of Ireland’s promises to deliver for their customers. Cpl trust that Bank of Ireland offers a fantastic opportunity for our Cpl Colleagues to learn, develop and build their career within banking and receiving...
