F&B Assistant
3 weeks ago
Main Tasks * Offer exceptional guest care at all times * Address guest concerns courteously and promptly to ensure their satisfaction * Collaborate with colleagues in all departments to elevate the overall guest experience consistently * Operate in a safe and orderly manner, promptly reporting any hazards, accidents, losses, or damages to management * Demonstrate proficiency in the Leonardo Hotels product and familiarity with the organisation * Engage in continuous learning and skill development to maintain service excellence * Utilise all relevant systems correctly to complete tasks in a timely manner * Adhere to Company policies, Code of Conduct, procedures and relevant legislation at all times - including, but not limited to, Data Protection and Health and Safety regulations * Complete any other reasonable request made by a member of the management team or a supervisor Person Specification * Genuine passion for delivering memorable moments to guests * Positive approach to changing service environments and priorities * Pro-active with a hands-on approach to delivering consistent results * Embrace the Leonardo Hotels' Guest Care culture; be empowered to work on your own initiative * Friendly team player with the ability to work effectively and efficiently with others * A confident communicator willing to make suggestions for improvements, and open to feedback from colleagues * Engaged with hotel initiatives to support the local community Measurable Performance Indicators * Demonstrating the Company vision, mission and values when interacting with colleagues and guests * Customer reviews * Achieving agreed KPIs * Fulfilment of the job skills checklist * Customer satisfaction scores e.g. * Regular review meetings with line manager Available Ongoing Learning * GROWonline BELONG induction and development courses * Academy Technical skills training * Team Coach * 'Come Join Us' Guest Care training * Opportunity to apply for internal development programmes, such as: o Junior Chef Development programme o Graduate programme o Level 2 Apprenticeships in Hospitality NOTE: The learning opportunities listed above are correct at the time of issue and are subject to change. You must speak with your line manager if you are interested in pursuing any training courses or programmes. Some of the perks you could enjoy include: - Special rates on Leonardo Hotel rooms across the UK & Europe - Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops - Talent referral scheme - Thank You Week: from ice cream trucks to yoga classes and lots in between - Wellbeing Calendar - Ongoing job-related training programmes with clear paths for progression We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. Why come join us? We look after our colleagues just as well as we look after our guests. Whether you join the NYX team, a Limited Edition or a Leonardo Hotel, you're part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality
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Food And Beverage Supervisor
4 weeks ago
Galway, Ireland Highcross Bars Full timeFood & Beverage Supervisor – The Brasserie on the CornerThe Brasserie on the Corner is a multi-award-winning dining experience, regarded as one of Galway's most popular restaurants.Specialising in steak and seafood dishes, it's all about the taste.From farm to fork, market to plate, vineyard to glass, every taste tells a story.The suppliers are local, the...
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▷ (Urgent) Public Area - Accommodation Assistant
2 weeks ago
Galway, Ireland Dalata Hotel Group plc Full timeAccommodation Assistant Start your career at Clayton Hotel Galway! We are looking for team members to join us on an exciting journey. You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard,...
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Apply Now: Public Area
2 weeks ago
Galway, Ireland Clayton Hotel Galway Full timeAccommodation Assistant Start your career at Clayton Hotel Galway! We are looking for team members to join us on an exciting journey. You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you...
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Galway, Ireland Maldron Hotel Galway Full timeFood & Beverage Assistant You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team! Reporting to the Food &...
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▷ (Urgent) Conference & Banqueting Manager
2 weeks ago
Galway, Ireland Lough Rea Hotel and Spa Full timeThe Role: Being the Conference & Banqueting Manager means you hold an important key to the hotels success. You will provide the highest levels of customer service to our clients at all times. You will deliver a successful experience for the planner and attendees with the goal of garnering both repeat and referral business. Reporting to: The Conference &...
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Galway, Ireland Job Adventure Full timeJob Adventure, the Barcelona-based recruitment organization, has joined forces with our premium partner in Ireland. Our mission is to connect motivated people with prestigious and reliable employers in the hotel industry (3*), who care about their team. Current vacancies: We are excited to meet you soon! Jr. Sous Chef, Chef de Partie, Spa Therapist, F&B...
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Duty Manager
4 days ago
Galway, Ireland Noel Group Full timeJob Title: Duty Manager Location: Galway City, Ireland Salary: Approx. €35,000 per year Employment Type: Full-Time, Permanent About the Role Our client, a well-established hotel in Galway City, is seeking an experienced Duty Manager to join their team. This is a key operational role within a busy hotel environment, responsible for ensuring smooth...
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▷ [15h Left] Production Operator - Shift B
4 weeks ago
Galway, Ireland Celestica Ireland Full timeReq ID: 129520 Remote Position: No Region: Europe Country: Ireland State/Province: Galway City: Galway General Overview Functional Area: OPS - Operations Career Stream: PRD - Production Role: Production 2 SAP Short Name: PD2 Job Title: Production Operator 2 Job Code: PD2-OPS-PRD Job Level: Band 02 Direct/Indirect Indicator: Direct Summary Process Operator HP...
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Kitchen Porter
2 days ago
Galway, Ireland Clayton Hotel Galway Full timeKitchen Porter You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us at Clayton Hotel Galway and be part of a friendly team! Benefits Free...
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Duty Manager-Maldron Hotel Sandy Road
4 weeks ago
Galway, Ireland Dalata Hotel Group Full timeDuty ManagerAre you a dynamic leader with a passion for hospitality?At Dalata Hotel Group, we believe that great leadership is at the heart of hospitality.Dalata Hotel Group are currently looking for an experienced leader who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally.In this...
