Information Technology Services Officer

4 days ago

Galway, Ireland ICE Jobs Full time

Information Technology Services Officer-Fluent Irish

Location: Furbo, Co Galway

Contract Term: Fixed-Term Purpose Contract – 1 year

Role Purpose: To maintain, manage and effectively support the organisation’s IT infrastructure and services, ensuring security, reliability and optimal performance of systems to meet the organisation’s operational needs.

Main Duties: Operations and Support

- Conduct regular checks on systems to ensure that IT and communication services are functioning properly and available every day.

- Identify and effectively resolve issues related to service outages as they are raised with the Division.

- Conduct regular monitoring of systems to keep them safe from virus attacks, malware, and spyware, as far as possible.

- Perform regular backups to ensure that current copies of systems and data are always available.

- Properly maintain user accounts by creating, modifying, or removing them as necessary.

- Work with the Digital Network to provide IT support.

Maintenance

- The IT Services Officer will implement critical service patches (e.g., security) on systems in a timely manner and upgrade administrative tools as necessary.

- Help ensure that all parts of the ICT infrastructure are covered under maintenance contracts with suppliers.

- Ensure that the organization’s ICT infrastructure is flexible and improve it as necessary.

- Keep computer rooms, communication cabinets, computer equipment, and cables clean and in good order.

- Ensure that an up-to-date record of ICT procedures and necessary information to provide IT service is maintained.

- In cooperation with the Chief Information Officer, test Disaster Recovery Plans and backup/security systems periodically to ensure they are functioning effectively.

- Help the Chief Information Officer ensure that ICT policies, standards, and procedures are regularly reviewed and updated.

- Keep accurate records of any maintenance performed on the ICT infrastructure.

- Keep an accurate record (Asset Register) of all ICT equipment.

- Help the Chief Information Officer deal with issues raised by any ICT audit.

Service Provision

- Provide ICT services to new staff members and make any other necessary changes across the organization.

- Participate in ICT projects and provide advice on specific ICT and security issues.

- Provide systems for new services and initiatives.

- Consult with external suppliers and consultants to implement new infrastructure and systems.

- Keep up to date with cybersecurity developments.

Academic Qualifications

- Degree in Computer Science, Information Technology, software engineering or related field.

Knowledge, Skills and Experience

- Proven experience in managing and maintaining IT and communication systems.

- Good knowledge of server systems, storage networks, backup facilities and networks (WIFI, LAN, broadband). Good skills in resolving technical problems and ability to identify and resolve problems quickly.

- Experience in cybersecurity management and protection against viruses, malware and spyware; knowledge of backup systems and disaster recovery plans.

- Experience working with external suppliers and ICT consultants.

- Understanding of ICT policies and standards.

- High competence in Irish (as a working language).

- Experience providing support to users in a business environment.

#J-18808-Ljbffr

  • Job – Information Technology Services Officer

    3 weeks ago

    Galway, Ireland ICE Jobs Full time

    To Apply for this Job Click Here Information Technology Services Officer - Fluent Irish Location- Furbo, Co Galway Contract Term: Fixed-Term Purpose Contract – 1 year Role Purpose: To maintain, manage and effectively support the organisation’s IT infrastructure and services, ensuring security, reliability and optimal performance of systems to meet...

  • Information Technology Support Engineer

    3 weeks ago

    Galway, Ireland PFH Technology Group Full time

    Overview PFH Technology Group is currently looking for an IT Support Engineer to join our growing team. Location: West Compulsory: Full clean Irish Driving License Responsibilities Responsibilities may include, but are not restricted to: Install and configure computer hardware and peripherals, operating systems and applications Knowledge of the...

  • PERMANENT PART-TIME INFORMATION OFFICER FOR ITS TUAM OFFICE.

    4 days ago

    Galway, Ireland Advertiser.ie Full time

    Additional Info: South Connacht Citizens Information Service iscurrently seeking to recruit a permanent Part-TimeInformation Officer for its Tuam Office.Key tasks for the post include the direct delivery of information, advice, advocacy to the public and liaison with other service providers, both statutory and voluntary.Excellent communication skills, a good...

  • ICT Officer

    4 days ago

    Galway, Ireland Cpl Full time

    Information and Communications Technology (ICT) OfficerSummary:A leading not-for-profit organisation providing essential services and supports to children and adults with intellectual disabilities and autism is seeking an ICT Officer to join their dedicated team. This organisation operates across Galway City and County, delivering person-centred day...

  • [High Salary] ICT Officer

    3 weeks ago

    Galway, Ireland Cpl Resources - Galway Full time

    Information and Communications Technology (ICT) Officer Summary: A leading not-for-profit organisation providing essential services and supports to children and adults with intellectual disabilities and autism is seeking an ICT Officer to join their dedicated team. This organisation operates across Galway City and County, delivering person-centred day...

  • Finance Officer

    6 days ago

    Galway, Ireland Brothers of Charity Services Ireland Full time

    BROTHERS OF CHARITY SERVICES IRELAND - WEST REGION PERMANENT FULL TIME FINANCE OFFICER (GRADE VI) FINANCE DEPARTMENT - WEST REGION JOB REF: 88494 Role Description: The Brothers of Charity Services Ireland West Region provide a wide range of services to people with an intellectual disability and to their families in Galway and Roscommon. This position is...

  • [Apply Now] ICT Officer

    4 weeks ago

    Galway, Ireland Cpl Resources Full time

    Information and Communications Technology (ICT) Officer Summary: A leading not-for-profit organisation providing essential services and supports to children and adults with intellectual disabilities and autism is seeking an ICT Officer to join their dedicated team. This organisation operates across Galway City and County, delivering person-centred day...

  • ▷ [Urgent Search] ICT Officer New

    4 weeks ago

    Galway, Ireland CPL Full time

    Information and Communications Technology (ICT) Officer Summary: A leading not-for-profit organisation providing essential services and supports to children and adults with intellectual disabilities and autism is seeking an ICT Officer to join their dedicated team. This organisation operates across Galway City and County, delivering person-centred day...

  • Head Of Information Security

    4 weeks ago

    Galway, Ireland Reperio Human Capital Ltd Full time

    Head of Information Security - MedTech / Digital HealthA rapidly growingmedical technology companydeveloping connected healthcare solutions is seeking aHead of Information Securityto lead and mature its global security and compliance function.The company's mission is to improve patient outcomes through intelligent, data-driven healthcare – with information...

  • Head of Information Security

    1 week ago

    Galway, Ireland Reperio Human Capital Full time

    Head of Information Security 188711 Desired skills: Security, ISO 27001, NIST, Medical Devices Reperio has partnered with a rapidly growing medical technology company developing connected healthcare solutions that is seeking a Head of Information Security to lead and mature its global security and compliance function.The company’s mission is to improve...