▷ 15h Left: IT Operations Engineer New

3 days ago

Dublin, Ireland CPL Full time

IT Operations Engineer – Level 2–3

Immediate Start Dublin City Centre

5 month contract

Salary per year €55,000

We’re looking for an IT Operations Engineer to join us in Dublin on a temporary basis from November 2025 to April 2026.

This hybrid role requires in-office presence three days per week (Tuesday–Thursday). You'll handle a wide range of responsibilities—from laptop provisioning and SaaS administration to office AV troubleshooting and support. You’ll be part of a small, highly collaborative team that values initiative, clear communication, and excellent customer service.

What you’ll do as an IT Operations Engineer:

● Provide timely, high-quality IT support to in-office and remotely across time zones

● Handle onboarding and offboarding logistics, including account provisioning and hardware management

● Own the setup, maintenance, and reliability of in-office technology (AV, networking, etc.) in our flagship office

● Administer SaaS tools such as Google Workspace and Okta

● Help manage macOS devices via Jamf and assist with security/compliance configurations

● Document workflows and improve IT processes for scale

● Participate in an on-call rotation for urgent support issues

● Create and maintain clear, user-friendly documentation for internal processes, tools, and workflows

How to be successful in this role:

● Communicate clearly and confidently, translating technical issues into approachable language

● Provide timely, thoughtful support with a strong focus on the end-user experience

● Bring hands-on experience with SaaS tools like Google Workspace, and know how to scale them effectively

● Understand identity and access management best practices, ideally with experience using Okta

● Comfortable supporting macOS environments and managing a distributed device fleet (bonus points for Jamf experience)

● Collaborate effectively across teams, building strong relationships with partners in

People, Security, Workplace, and other key teams

● Thrive in fast-paced, high-growth environments with shifting priorities

● Take initiative and operate effectively with minimal oversight

● Ability to work in our Dublin 2, Ireland office in a hybrid setting (3 days a week, Tues-Thurs)

Please apply with your CV and a brief summary of your relevant experience to [email protected]

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