Only 24h Left Head of IT

Overview
Transport Infrastructure Ireland is holding a competition for the appointment to the position of MetroLink Head of IT. Closing date: 17 November 2025 (noon).

MetroLink Programme
MetroLink is a transformative public transport infrastructure project and Dublin's first metro railway. The system will have 16 new stations from Swords to Charlemont, with most of the route underground. It will interlink with Dublin Airport, Irish Rail, DART, Dublin Bus and Luas to provide an integrated transport experience for the Greater Dublin Area.

MetroLink will provide trains at high frequency with an expected annual passenger numbers of 53 million upon launch.

Job Details

Title Of Role: MetroLink Head of IT

Grade: Principal Officer

Directorate: MetroLink

Nature Of Employment: This is a specified purpose contract up until 2 years post the commencement of passenger services on MetroLink.

No Of Roles: 1

Function: Digital & Services

Workstream: IT Support

Reports To: Director of Digital & Services

Work Location: The successful candidate will be based in TII Offices on Parkgate Street, Dublin 8, or such other place as determined by TII. Blended working arrangements in place.

Job Description
The MetroLink Head of IT is responsible for the management of IT operations within MetroLink. This includes developing and implementing IT-related strategies and policies. It involves the design, procurement, implementation and management of IT infrastructure and end-user tools. It includes responsibility for IT security for the core IT systems and services. They will manage IT infrastructure and service to support the MetroLink Business team which is responsible for delivering the MetroLink project over the next 10 years. In so doing they will lead a core team of IT staff along with contractors and managed service providers.

Principal Accountabilities
The MetroLink Head of IT will lead the Information Technology practices and objectives for MetroLink while adhering with TII's core obligations as a public body in terms of IT governance and security.

Specific Responsibilities Will Include

Report to the MetroLink Executive Team on all matters pertaining to the management of the information technology function.

Formulate appropriate IT strategies and policies that support the work of MetroLink.

IT Policy development and implementation in areas such as IT Security and Contingency Planning.

IT Security and ensuring compliance with Public Sector Security Standards and providing assurance to TII's Information Security Officer.

Planning and implementing IT hardware and software infrastructure.

Management of core cloud services.

Ensuring appropriate governance is in place for IT purchases and management.

Managing a team of resources to ensure day-to-day systems are available.

Project Management.

IT Budgetary control.

Management of Helpdesk support and administration function.

Management of service providers.

Promote an equitable, inclusive and collaborative workplace.

Perform additional tasks, activities or other duties as may be required or assigned as part of the role throughout the MetroLink programme.

All the divisions within TII have inter-dependent responsibilities and close cooperation, collaboration and teamwork are required across the whole organisation.

Essential Requirements
Character
Each candidate must be of good character.

Health
A candidate for and any person holding the role must be fully competent and capable of undertaking duties attached to the role and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Experience, Skills And Qualifications
The successful candidate will be required to demonstrate the key competencies for a Principal Officer position as outlined in Appendix 1, as well as the following job-specific requirements:

Experience
Minimum 7 years experience in a similar lead role within IT.

Skills
Extensive senior information technology experience combining a management lead role with hands-on experience across a range of technologies as detailed below. Experience in setting up and/or building up a new IT team would be beneficial.

Azure AD and Office 365 management

InTune and Windows Defender

Security tools including Anti-Virus, Endpoint protection and Web/Email Filtering

Firewalls

SIEM

Wifi and Network Equipment

Backup and recovery

Meeting room A/V

Windows Servers

Experience working within an Information Security Management System (ISMS) including managing and evidencing controls

Experience in IT Governance in procurement, security and budget management

Experience in developing IT-related policies

Experience in Disaster Recovery planning and testing

Demonstrate a good understanding of, or the ability to quickly learn, the public sector working environment

Experience working with diverse teams

Experience of managing a team and a significant workload

Ability to work on own initiative with strong multitasking capabilities

Ability to work to tight deadlines and prioritise tasks effectively

Highly organised with strong attention to detail

Strong interpersonal skills

Formal Education Qualifications
A minimum NFQ level 8 degree in Computer Science/IT/Engineering or other relevant discipline is required.

Application & Selection Process
How To Apply
Please submit the 3 documents as set out below on our website by clicking Apply below.

A short cover letter/ personal statement (i.e. no more than 2 pages) outlining why you wish to be considered for the post and where your skills and experience meet the requirements for the position.

A comprehensive CV, detailed as relevant to the position (no longer than 3 pages).

A fully completed Key Achievements Form (attached).

We request that all three documents are submitted in a single Word document or PDF where possible. Omission of any or part of the 3 requested documents will render the application incomplete. Incomplete applications will not be considered for the next stage of the selection process.

Note: In order to assure the shortlisting panel that you satisfy these requirements you must explicitly reference how you meet the requirements in your application. Failure to demonstrate these may prevent your application progressing to future shortlisting stages. Candidates who come under consideration following the final selection stage will be required to provide documentary evidence of their eligibility, including qualifications and evidence of fluency in English. Candidates who are unable to show that they hold the required qualifications may be withdrawn from the competition.

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