Business Analyst, Pay, Data Products

3 weeks ago

Dublin, Dublin City, Ireland Amazon Full time
Business Analyst, Amazon Pay, Data Products

Job ID: 2849450 | Amazon Pay (India) Private Limited - D32

About Amazon: As one of the largest e-commerce companies in the world, Amazon Payments processes billions of secure online transactions via a number of payment mechanisms, including credit cards, convenience store payment, net banking, digital cash, cash on delivery, and electronic gift certificates. Transactions are processed on behalf of thousands of merchants, including Amazon.in. Amazon is known across the globe as the most trusted company on the Internet. We are committed to delivering an exceptional customer experience. Payments owns and maintains the software platform which processes 20+ payment methods worldwide. The Business Operations team owns the Process and Policy definition, policy implementation and rollout, as well as process monitoring and automation. This team defines policies which are adhered to by internal clients such as Product/Business, Customer Service, Finance, Accounting, Compliance, and Fraud, as well as third-party partners and banks relied upon to process payments.

About the role: Working in a dynamic environment, you will be responsible for automating dashboards, monitoring key success metrics, managing WBR reports, identifying problem areas and business challenges, and collaboratively shaping solutions with Amazon Pay teams to help optimize the platform. The successful candidate has a passion for extracting actionable insights from data. The candidate needs to innovate and quickly become a subject matter expert to assess business performance across different Amazon Pay areas. The candidate should have significant experience working with automation, analyzing data, identifying trends, extracting conclusions, and presenting findings in a simple and clear manner using data across various data marts, and align focus on Amazon's strategic needs. The candidate should be proficient in SQL writing and code optimization.

Key job responsibilities

1. As part of the Data platform team, you will be responsible for building scalable datamarts using Redshift SQL to support business reporting.
2. Partner with the business team to understand the Amazon Pay ecosystem, Key Performance Indicators, and new methodologies for measurement.
3. Work backwards from business requirements and create ETL flows to support their data requirements.
4. Perform complex data analysis, root cause deep dives, and optimizations to identify different opportunities to reduce process gaps.

BASIC QUALIFICATIONS

- Bachelor's degree
- Knowledge of data pipelining and extraction using SQL
- Knowledge of SQL and Excel at a moderate or advanced level
- 1+ years of data analytics or automation experience
- Experience with data mining tools like SQL, SAS, SPSS, or similar

PREFERRED QUALIFICATIONS

- Bachelor's degree in a quantitative discipline such as statistics, mathematics, economics, computer science, or any related quantitative field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.

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