Credit Controller

Credit Controller - UPMC Sports Surgery Clinic, Santry Location: Swift Square One Job type: Fixed Term Overview of role: The Finance department are currently recruiting for a Credit Controller to join their team. This role is a two year fixed term contract. Primary Duties and Responsibilities: Managing daily tasks including obtaining outstanding arrear balances from patients, clubs, and other sectors admitted to the hospital, ensuring timely and professional debt recovery. Ensuring all self-paying patients complied with the Hospital's payment policy by proactively communicating via calls, emails, and text reminders. Handling patient claims and general inquiries both prior to and after admission, providing clear explanations of statements of accounts, invoices, and receipts. Processing monthly refunds accurately and efficiently. Assisting with daily payments by card transactions over the phone, online payments through the portal, bank transfer EFT. Allocating payments to patient accounts and refunds raised monthly where required. Assisting with Cross-Border patient cases from Northern Ireland, ensuring procedures are scheduled correctly and payments correctly allocated. Handling queries over phone and email for insurance billing and payment queries and general enquiries. Verification of Insurance cover for procedures and outpatient visits for all Insurance Companies. Working alongside GDPR data champions, serving as the Data Protection Champion for the Finance Department to ensure compliance with requirements and regulations in place with the hospital. Approving Professional Fee Invoices for specified Insurance Pathway agreement. Qualifications & Experience: At least 3 years' Credit Control experience. Computer literate and proficient in MS Office and Excel. High attention to detail is essential. Excellent critical thinking and decision-making skills. Ability to work under pressure to strict submission deadlines. Ability to work on own or as part of a team. GDPR experience is an advantage but not essential. EqualOpportunity Statement and Benefits UPMC is an equal opportunity celebrate diversity and are committed to creating an inclusive environmentfor all employees. At UPMC we provide a total rewards programthat is not only market competitive, but fair and provides growth opportunitiesfor all our colleagues. Compensation - Competitive pay for the work employees do - base pay, performance related payand premium pay where applicable. Benefits -Fully paid maternity and paternity leave for new parents. Competitive PensionPlan. Performance and Recognition - Rewards for performance that supports the goals and mission ofUPMC through our annual ACES programme. Work-Life Balance - Flexibleworking opportunities to support you to work around external familycommitments. Developmentand Career Opportunities - Opportunities for each employee to reachtheir career goals through continued learning and/or advancement. AboutUPMC UPMC is a renowned multinational academic medicalcentre committed to delivering people-focused care that's close to in Pittsburgh and affiliated with the University of PittsburghSchools of the Health Sciences, UPMC shapes the future of health throughclinical and technological innovation, research and expands its expertise globally, bringing world-class care acrosscontinents through its UPMC International division - an owned and operatednetwork of hospitals and ambulatory care centres in Italy, Ireland andCroatia. UPMC International brings new access to the signature specialtyservices of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others tomore people in more places around the world. In Ireland UPMC has provided high-quality healthcare in the South East since2006. UPMC's operations in Ireland now include UPMC Whitfield Hospital inWaterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital inClane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available atthe UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapylocations in Waterford and Cork, UPMC The 4th Practice in Mallow, and acrossUPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, andMayo. UPMC has also established a nationwide Concussion Network. UPMC'sGlobal Technology Operation Centre is based in Kilkenny. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.