Technical Support Engineer Dublin, IR
7 days ago
Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Y Combinator's list of Top Companies in 2023,#4 on Fortune's Best Workplaces in the Bay Area,Inc. Magazine's 2022 Best Workplaces list,and Forbes Best Startup Employers 2022 List.
As a Technical Support Engineer at Front, you will play a critical part in streamlining our procedures to resolve issues more quickly. You will be the primary technical contact for our thousands of users and a key contributor to the Front customer experience. By staying close to our users, you will play a role in shaping our future product design. If you are technical, passionate about customer experience & team productivity, we'd love to get to know you.
This is a remote role based out of Ireland.
What will you be doing?
1. Provide customers with delightful experiences by helping them resolve technical issues
2. Master Front's product capabilities and serve as a technical subject matter expert for our support organization
3. Participate in testing of new and updated features
4. Take part in the "on-call" rotation for urgent customer requests
5. Build internal processes to scale a support team
6. Querying/analyzing logs
7. Running basic SQL queries and run scripts
What skills and experience do you need?
1. Product mindset – we're a product company on a mission to "advance how people work"
2. Strong technical and troubleshooting skills
3. Ability to remain calm, composed and articulate when dealing with tough customer situations
4. Experience providing technical support for cross-platform products (web, iOS, Android, etc.)
5. Experience with the following systems required: HTTP, HTML, REST, MySQL
6. Not required but nice to have: Node.js, email, React, Redux
What we offer:
1. Competitive salary
2. Equity (we are post-series D & backed by some of the best VCs in the US)
3. Fully covered private health insurance
4. Paid parental leave
5. Generous paid time off
6. Focus Fridays - learn more here
7. Fully remote role
8. Mental health support with Workplace Options
9. Family planning support with Maven
10. 75 Euro per month Lifestyle Stipend to spend on fitness and other activities
11. Winter Break - Our offices are closed from Christmas to New Year's Day
Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice
#J-18808-Ljbffr
-
Technical Support Engineer Dublin, IR
1 week ago
Dublin, Dublin City, Ireland FrontApp Inc. Full timeFront is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front's flexible workflows, AI features, and customer intelligence provide the...
-
Engineering Shutdown Coordinator
3 days ago
Dublin, Dublin City, Ireland Amgen Inc. (IR) Full timeAbout the RoleWe are seeking a highly skilled Engineering Shutdown Coordinator to join our team at Amgen Inc. (IR). As a key member of our engineering team, you will be responsible for planning, executing, and delivering all engineering shutdown activities within our plant production suites.As a Shutdown Coordinator, you will lead safety and quality...
-
Healthcare Support Jobs Dublin
2 days ago
Dublin, Dublin City, Ireland Dublin Home Support Full timeAbout Finglas Home Care">We are a leading provider of home care services in North Dublin, dedicated to delivering high-quality care to our Service Users.">We welcome applications from experienced Healthcare Assistants or those who may be completely new to the role. Our Training Programme can help you achieve your qualifications if needed.">Career...
-
Technical Services Support Engineer – Dublin
3 days ago
Dublin, Dublin City, Ireland Datapac Full timeTechnical Services Support Engineer – DublinTechnical Services Support Engineer – DublinDatapac is seeking a Technical Services Support Engineer to join our growing team in Dublin. This is an entry-level, 3-month contract role with the potential for a permanent position for a motivated junior IT professional looking to develop their career in technical...
-
Technical Support Engineer
4 days ago
Dublin, Dublin City, Ireland CPL Full timeAbout the RoleCPL is seeking a skilled IT Deskside Support Engineer to join our team in Dublin. As a key member of our technical support team, you will be responsible for providing expert-level support to users across our enterprise environment, including those at executive level. Key Responsibilities- Deliver high-quality support across multiple channels,...
-
Ire - Project Co-Ordinator - 001
2 days ago
Dublin, Dublin City, Ireland Onnec Full timeDrop files here to upload, or click to browse.Address InformationStreet Address *City *County *Country *Postcode *About My ApplicationI confirm that my details are complete and correctI confirm I have the right to work in the country where this job is basedJob Reference: IRE - Project Co-Ordinator - 001Location: Dublin, County Dublin, IrelandSalary:...
-
Technical Support Specialist Dublin
1 day ago
Dublin, Dublin City, Ireland TN Ireland Full timeWe are seeking a Technical Support Specialist to join our team in Dublin. As a Technical Support Specialist, you will provide technical support to our customers and internal teams, ensuring that they receive the best possible service.About the TeamOur Support Engineering team is dedicated to delivering exceptional customer experiences. We are a dynamic and...
-
technical trainer
1 week ago
Dublin, Dublin City, Ireland Dublin Aerospace Full timeTechnical TrainerDublin Aerospace is a Maintenance Repair Organisation (MRO) based in Dublin, Ireland, specialising in Airbus A320 and Boeing 737 series aircraft, Landing Gear and APU overhaul. We are a leading player in the MRO market in Europe and have established ourselves as a high quality, reliable service provider.We have an exciting opportunity for a...
-
Technical Support Role in Dublin
4 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeJob SummaryWe are seeking an experienced IT Helpdesk Support Engineer to join our team in North Dublin.As a Helpdesk Support Engineer, you will be responsible for providing technical support to clients, resolving issues related to Microsoft products, Active Directory/Office365, and Windows operating systems.You will also have experience with hardware and...
-
technical trainer
2 weeks ago
Dublin, Dublin City, Ireland Dublin Aerospace Full timeDublin Aerospace is a Maintenance Repair Organisation (MRO) based in Dublin, Ireland, specialising in Airbus A320 and Boeing 737 series aircraft, Landing Gear and APU overhaul. We are a leading player in the MRO market in Europe and have established ourselves as a high quality, reliable service provider.We have an exciting opportunity for a focused and...
-
Technical Service Engineer
2 days ago
Dublin, Dublin City, Ireland Datapac Full timeDatapac is seeking a talented Technical Service Engineer to join our team in Dublin. This entry-level, 3-month contract role offers the potential for a permanent position for motivated junior IT professionals looking to develop their skills in technical support and hardware engineering.Responsibilities:Hardware Repair and Maintenance – Diagnose and repair...
-
Support Staff for Healthcare
2 days ago
Dublin, Dublin City, Ireland Dublin Home Support Full timeAbout Finglas Home Care">We are a leading provider of home care services in North Dublin, dedicated to delivering high-quality care to our Service Users.">We welcome applications from experienced Healthcare Assistants or those who may be completely new to the role. Our Training Programme can help you achieve your qualifications if needed.">What We Offer">We...
-
Support Services Assistant
3 days ago
Dublin, Dublin City, Ireland Dublin Home Support Full timeDublin Home Support requires an experienced Support Services Assistant to provide administrative support to our office team. As the front office receptionist, you will be the first point of contact for all enquiries and provide a professional, capable, and pleasant service to clients, staff, and members of the public.Key Duties:Provide administrative support...
-
Engineering Director
4 days ago
Dublin, Dublin City, Ireland Datadog Full timeGlobal Technical Support LeadershipWe are seeking an experienced and results-driven Director to lead our Technical Support Engineering team in Dublin. As a key member of our high-growth organization, you will oversee the architecture and strategy of our global team and drive process improvements.The role involves managing a team of managers and individual...
-
Dublin, Dublin City, Ireland TN Ireland Full timeSocial network you want to login/join with:IRE - Data Technician or Trainee Data Tech - 004, DublinClient: ExcelRedstoneLocation: Dublin, IrelandJob Category: OtherEU work permit required: YesJob Reference: 5a4acf0c3d34Job Views: 2Posted: 15.03.2025Expiry Date: 29.04.2025Job Description:Previous experience will be advantageous, however, training will be...
-
Office Support Specialist
3 days ago
Dublin, Dublin City, Ireland Dublin Home Support Full timeWe are seeking an Office Support Specialist to join our dynamic team at Dublin Home Support. As the first point of contact for all enquiries, you will provide a professional, capable, and pleasant service to clients, staff, and members of the public.Main Responsibilities:Provide administrative support to office staff to ensure efficient office...
-
Director of Technical Support Engineering
4 days ago
Dublin, Dublin City, Ireland Datadog Full timeDirector of Technical Support EngineeringWe are looking for a passionate and self-motivated Director to lead our Technical Support Engineering team in Dublin. As a key member of our high-growth organization, you will oversee the architecture and strategy of our global team and drive process improvements.The role involves managing a team of managers and...
-
Technical Support Engineer
2 days ago
Dublin, Dublin City, Ireland Felix Recruitment Full timeTechnical Support Engineer - Level 1 & Level 2Daily Rate ContractOnsite in Dublin 26-Month Rolling ContractWe are looking to hire a Technical Support Engineer for a company currently experiencing significant growth. These positions are initially offered as 6-month contracts with the potential for extension. Your expertise in helpdesk management and systems...
-
Technical Support Engineer
2 days ago
Dublin, Dublin City, Ireland Servicenow Full timeJob DescriptionWhat you get to do in this role:?? In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.A successful candidate will be committed to providing amazing customer support...
-
Italian Speaking Technical Support Engineer
2 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeSocial network you want to login/join with:Italian Speaking Technical Support Engineer : Dublin, DublinClient:FRS RecruitmentLocation:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:c8ccfbec5d5cJob Views:2Posted:15.03.2025Expiry Date:29.04.2025Job Description:Italian Speaking Technical Support Engineer: Dublin/BlanchardstownI am...