(3 Days Left) Deputy Housekeeping Manager

Job Description

What you’ll do…

- Together with our Head Housekeeper, take the lead in ensuring our guests experience spotless and well put together rooms that they want to come back to.
- Lead and inspire the housekeeping team by example, creating an environment where they can be themselves, feel supported and empowered.
- Take responsibility in keeping our standards for bedrooms and public areas high, through SOPs, relevant training, and regular checks.
- Pro-actively identify opportunities to improve and enhance processes and procedures.
- Display awareness of departmental costs and ensure that all expenses are kept in line with budget guidelines.
- Control and management of the housekeeping stock, ensuring all orders are monitored.
- Get actively involved in the team’s development to realise their full potential, so we grow together as a Hoxton family.
- Work closely with other teams (front office, maintenance, F&B) towards the overall goal of creating a memorable experience in a beautiful space.
- Play a part in our partnership with our external housekeeping providers.

Qualifications

What we’re looking for…

- Individuals. You’re looking for a place where you can be you; no clones in suits here.
- Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You’re not precious. We leave our egos at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together, we’d have a good time and share a few laughs.
- You want to be part of a team that works hard, supports each other, and has fun along the way.
- Previous housekeeping experience at a similar level, or someone who is ready to step into a leadership role.
- Knowledge of Opera, Knowcross or similar property management systems.
- An eagle-eye for detail, you can spot a slip in standards from a mile away.
- Keen to take ownership of and pride in your work, a rollup-your-sleeves attitude to seeing work through and delivering results.
- A natural at leading and managing others, you lead by example and create an environment where your team can be their best self.

Additional Information

What/'s in it for you...

- Become part of a team that’s very passionate about creating great hospitality experiences.
- 30 days holiday (including bank holidays), pension and life insurance.
- Food on us during your shift.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
- Time off to volunteer with one of our partner charities.
- Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
- Regular team get togethers, from our High Fives to our (pretty special) team parties – we know how to have a good time
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
- Excellent discounts across The Hoxton and the global Ennismore family.

Application form

1. First name *
2. Last name *
3. Email *
4. Phone *
5. How did you hear about our role? * (Select an option...)
6. Are you eligible to work in the country you are applying for? * (Select an option...)
7. What is your salary expectation for this role? *
8. We know that applying for a new role can sometimes seem overwhelming and make people feel nervous, which is why we’re committed to making our recruitment process as inclusive as possible by doing everything we can to make you comfortable. If there is anything we can do that would allow you to be yourself and really shine throughout the process, then please let us know.
9. Resume *. We accept .pdf, .doc, and .docx formats.
10. * these questions are a must

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