Exciting Opportunity for Bulgarian Speakers New

6 days ago

Dublin, Ireland CPL Full time

Bulgarian (or multilingual) Professionals – Communication Operations Analyst (Dublin)

Location: D18, Dublin, Ireland

Salary: €31,063 per annum

Are you multilingual and looking to take the next step in your career within a global tech environment?

Our client, a world-leading social media and technology company, is looking for motivated professionals with customer-facing or communication experience to join their growing Communication Operations team in Dublin.

This is a fantastic opportunity for those who are detail-oriented, resilient, and passionate about ensuring a safe and positive online experience for millions of users worldwide.

Main Responsibilities:

- Investigate and resolve reported issues submitted via the ticketing system, such as account support requests or potentially abusive content.
- Enforce the client’s Terms of Use by carefully monitoring and reviewing reports of policy violations.
- Stay informed and up to date on the client’s products, community standards, and processes.
- Gather, analyse, and utilise data to identify ways to improve the overall user experience.
- Recognise trends and patterns in reported content and escalate complex or policy-sensitive issues to the global team.
- Identify inefficiencies in workflows and suggest process improvements.
- Review and handle sensitive content with discretion, professionalism, and resilience.

What We’re Looking For:

- Strong personal resilience and the ability to thrive in a fast-paced environment.
- Excellent interpersonal, verbal, and written communication skills — and above all, empathy.
- Adaptable, proactive, and solution-focused mindset.
- Strong decision-making, prioritisation, and teamwork abilities.
- Effective time management and organisational skills.
- Proven ability to meet KPIs and manage tasks efficiently.
- Confidence in dealing with sensitive and sometimes challenging material.

Language Requirements:

- Fluent to near-native level in your Bulgarian, with a deep understanding of the region’s culture and social context.
- Advanced level of English

Compensation & Benefits:

- €31,063 per annum (base salary)
- Free on-site meal (lunch or dinner)
- Private healthcare
- Pension contribution
- 25 days of annual leave
- Extensive training and access to CPL’s Wellness Programme
- TaxSaver and Bike-to-Work Schemes
- Full training provided

Please note:

- Due to the nature of this role, candidates must be fully confident and comfortable dealing with sensitive content.
- Candidates must be eligible to work full-time in Ireland (EU passport / Stamp 4 / Stamp 1G valid for at least 12 months or renewable).

Interested? Apply now, or send over your CV to [email protected]

  • Exciting AI Opportunity for Bulgarian Speakers New

    6 days ago

    Dublin, Ireland CPL Full time

    Bulgarian/ Multilingual Graduates – Generative Data Annotator Location: D18, Dublin, Ireland Salary: €31,063 per annum Are you a fluent Bulgarian or multilingual graduate with some experience in a customer-facing role, looking to start a career working with AI? Our client, a globally known social media platform, is hiring for a new and exciting role...

  • Exciting AI Opportunity for Bulgarian Speakers

    7 days ago

    Dublin, Ireland Cpl Full time

    Bulgarian/ Multilingual Graduates – Generative Data Annotator Location: D18, Dublin, IrelandSalary: €31, per annumAre you a fluent Bulgarian or multilingual graduate with some experience in a customer-facing role, looking to start a career working with AI?Our client, a globally known social media platform, is hiring for a new and exciting role —...

  • Exciting Opportunity for Bulgarian Speakers

    7 days ago

    Dublin, Ireland Cpl Full time

    Bulgarian (or multilingual) Professionals – Communication Operations Analyst (Dublin)Location: D18, Dublin, IrelandSalary: €31, per annumAre you multilingual and looking to take the next step in your career within a global tech environment?Our client, a world-leading social media and technology company, is looking for motivated professionals with...

  • AI Annotator – BULGARIAN Speaker

    2 weeks ago

    Dublin, Ireland Cpl Full time

    AI Annotator – BULGARIAN SpeakerDublin, Ireland | Onsite | PermanentJoin our team at a global tech leader as an AI Annotator – BULGARIAN speaker, where you’ll help improve generative AI tools through smart, human-led data annotation and content refinement.What You’ll Do:Create, evaluate, and refine AI-generated contentAnnotate data with high...

  • AI Annotator BULGARIAN

    2 weeks ago

    Dublin, Ireland Cpl Full time

    AI Annotator - BULGARIAN Location : Dublin 18, Sandyford | Full-time permanent | OnsiteUrgently hiring BULGARIAN speakers to join our global team as AI Specialists. If you have a sharp eye for detail, an interest in AI, we want to hear from you.Your key responsibilities:Investigating and resolving reported issues (inquiries via ticketing system), such as...

  • Social Media Champions New

    3 weeks ago

    Dublin, Ireland CPL Full time

    Exciting new opportunities in the Social Media sector! Join us in vibrant Dublin! PLEASE only apply if your language is listed in the Job Ad. If it is not, your application will be ignored. Thank you Are you fluent in one of the following languages (PLEASE note that fluency only in English is not enough, thanks): Bulgarian OR Czech OR Dutch OR Finnish OR...

  • Social Media Champion New

    2 weeks ago

    Dublin, Ireland CPL Full time

    Exciting new opportunities in the Social Media sector! Join us in vibrant Dublin! PLEASE only apply if your language is listed in the Job Ad. If it is not, your application will be ignored. Thank you Are you fluent in one of the following languages (PLEASE note that fluency only in English is not enough, thanks): Bulgarian OR Croatian OR Czech OR Danish OR...

  • Social Media Champion New

    2 weeks ago

    Dublin, Ireland CPL Full time

    Exciting new opportunities in the Social Media sector! Join us in vibrant Dublin! PLEASE only apply if your language is listed in the Job Ad. If it is not, your application will be ignored. Thank you Are you fluent in one of the following languages (PLEASE note that fluency only in English is not enough, thanks): Albanian OR Bulgarian OR Croatian OR Czech...

  • Social Media Champion New

    5 days ago

    Dublin, Ireland CPL Full time

    Exciting new opportunities in the Social Media sector! Join us in vibrant Dublin! PLEASE only apply if your language is listed in the Job Ad. If it is not, your application will be ignored. Thank you Are you fluent in one of the following languages (PLEASE note that fluency only in English is not enough, thanks): Bulgarian OR Croatian OR Czech OR Danish OR...

  • Exciting Opportunity for Finnish Speakers in Dublin!

    6 days ago

    Dublin, Ireland Cross Border Talents Full time

    Exciting Opportunity for Finnish Speakers in Dublin! Position: Privacy Specialist - Content Moderation, Nordic Market Start Date: 5th August 2024 Location: Dublin, Ireland Join our team working for an American multinational technology giant renowned for its dominance in internet-related services and products. This company is known for its search engine,...