Customer Service Manager

7 days ago

Dunboyne, Ireland Leinster Appointments Full time

Leinster Appointments is currently recruiting for a permanent, full time Customer Service Manager role in Dublin 15 Fully office based role Salary up to €47,000 Main duties: Manage day-to-day customer enquiries via phone, email, and online platforms. Process and track customer orders, ensuring accurate entry into the system and monitoring until post dispatch and updating Epicor with closing out thereafter. Coordinate with supply chain, logistics, and production to confirm product availability, lead times, and delivery schedules. Resolve customer issues promptly and professionally, ensuring quality and timely resolution and all is communicated to customers. Maintain high levels of customer satisfaction. Support the sales team with quotations, pricing updates, and product information on Hubspot Identify opportunities for cross-selling and upselling our solutions & products to existing customers. Manage and grow sales with cohort of existing customers, who purchase infrequently, or have lapsed. Maintain accurate CRM records, updating customer interactions and pipeline opportunities. Build and maintain strong relationships with key customers (procurement and/or supply chain), acting as their first point of contact. Liaise internally with technical and quality teams to ensure customer specifications and compliance requirements are met. Monitor customer order patterns and highlight any risks or opportunities to the sales manager. Contribute to continuous improvement initiatives in customer service and sales processes. Stay updated on food industry trends, ingredient innovations, and competitor activity. Manage the process to evaluate customer satisfaction on a periodic basis. Main requirements: - 5 years + experience in a customer service B2B environment - Customer first mindset - Strong problem solving skills - Empathy - Strong communication skills - Good influencer - Builds trust quickly - Technical mindset with an ability to handle detail. - Ability to think and work independently as well as within a team. - Prior experience of upselling / cross selling desired. - Previous experience of working in food companies an advantage.

  • Customer Support Agent

    3 weeks ago

    Dunboyne, Ireland Total Talent Solutions Full time

    Customer Support Agent - Payroll Migration Project (Hybrid) Location: Duleek Contract: 6 Months Start Date: Immediate We are seeking Customer Support Agents to join a 6-month payroll migration project. Full payroll training will be provided, making this role ideal for individuals with strong customer service skills, excellent IT ability, and an interest in...

  • Assistant Bar Manager

    4 weeks ago

    Dunboyne, Ireland Career Vision Recruiters Full time

    Career Vision Recruitersare actively recruiting an Assistant Bar Manager for a deluxe property in Meath. Our client does warm, authentic welcomes particularly well, and constantly strive to deliver a polished service, guest comfort and excellence in everything we do. There values for Passion, Customer Focus, Teamwork and Integrity are always forefront in...

  • Sales & Service Advisor, Branch Banking, Ashbourne, Meath

    3 days ago

    Dunboyne, Ireland AIB Group Full time

    Location/Office Policy: AIB Ashbourne, Co Meath (Office based role) Are you interested in a customer facing role in a fast-paced environment? Do you have a strong track record in building relationships with customers? Do you like to work as part of a team? What is the Role: Our vision in Branch Banking is to be the best bank in every community. We want to be...

  • General manager and waitressing staff

    4 weeks ago

    Dunboyne, Ireland Seven Arches Navan Full time

    Full job description Job Title: Front of House Supervisor and General Manager/ Waiter Location: Navan, Job Type: Full-time vacancies Salary: Depends on Experience (Both) References must be supplied for both roles About Us: We're dedicated to providing outstanding customer service in our bar and restaurant Job Summary: We are now looking to expand our team...

  • Bar Manager

    4 weeks ago

    Dunboyne, Ireland Career Vision Recruiters Full time

    Career Vision Recruiters are recruiting a Bar Manager to join the team of this 4* Hotel property in Co. Meath. We seek an energetic and motivated person armed with the skills and knowledge to succeed in this wonderful property and a candidate that wants to grow in this amazing group. Responsibilities: Oversee daily operations of the function bars, ensuring...

  • Conference & Banqueting Manager

    4 weeks ago

    Dunboyne, Ireland Career Vision Recruiters Full time

    Career Vision Recruiters seek a Conference & Banqueting Manager to lead the team in this Hotel property in Co. Meath. In this role you will have overall responsibility for the day-to-day operation of the Conference & Banqueting Department. Responsibilities: To take control of all functions and provide feedback on any issues to the General Manager. To be...

  • Site General Manager

    2 weeks ago

    Dunboyne, Ireland Primeline Group Full time

    The primary function is to manage day to day warehouse activities across site, to provide up to date information and communicate to the highest level internally and externally whilst ensuring that all service levels are met and where possible exceeded. Manage and drive productivity and accuracy to maximize all resources whilst ensuring adherence to customer...

  • Duty Manager

    4 weeks ago

    Dunboyne, Ireland Career Vision Recruiters Full time

    Job Description: Career Vision Recruiters are currently looking for an experiencedDuty Manager to join the team of a beautiful4* Hotel in Co Meath. The successful candidate can progress into departmental position or specialising in supervising areas of the hotel. A wonderful opportunity for a hands on and eager to progress candidate. Key Duties and...

  • Category Manager

    5 days ago

    Dunboyne, Ireland Excel Recruitment Full time

    Category Manager My client, a market-leading FMCG business with a long-standing reputation in the Irish retail sector, is seeking an experienced Category Manager to join their commercial team. This is a high-impact role where you will take ownership of a portfolio of well-known Brand Partners, shaping category strategy, driving commercial performance, and...

  • Bar Manager 4* Hotel Co Meath

    3 weeks ago

    Dunboyne, Ireland Richard Lynch Consulting Limited Full time

    Our Client is a prestigious four-star luxury hotel located in Co Meath. With its stunning surroundings and exceptional amenities, we offer a unique experience to our guests. As part of our commitment to providing unparalleled service, we are currently seeking a dedicated and experienced Bar Manager to join their team. The Bar Manager will be responsible for...