Store Experience Executive

1 day ago

Dublin, Ireland Kylemore Cars Full time

Weekend Store Experience Executive (Part-Time Sales Support Role Kylemore Cars) Kylemore Cars is Irelands leading independent used car retailer, with over 1,000+ cars in stock. As a result of ongoing business growth, we are currently recruiting a part-time Store Experience Executive to join our team. Located in the M50 Business Park, Ballymount, Dublin 12, Kylemore Cars is a business ready for the future. We hope you join us on our journey. What is a Store Experience Executive? This role is all about creating a memorable first impression. As the first point of contact for our customers, youll be the friendly face that welcomes them into our showroom. Youll help guide them through their visit, answer queries, direct them to the right team members, and ensure they feel valued and informed from the moment they arrive. Think of this role as part host, part concierge, part brand ambassador someone who brings energy, warmth, and professionalism to every interaction. What is the opportunity? Youll be working in a fast-paced, customer-focused environment where your personality and communication skills will shine. This is a fantastic opportunity to gain experience in retail and automotive sales support, while being part of a team that values initiative, positivity, and customer care. Well support you in making the role your own, giving you the tools and autonomy to deliver a standout experience within our brand guidelines. Key Responsibilities Greet and welcome customers with a warm, upbeat attitude. Answer incoming calls and direct queries appropriately. Guide customers to sales executives or self-service areas. Maintain a log of showroom visitors and manage customer expectations. Provide basic information about vehicles and services. Support the sales team with customer flow and showroom coordination. Ensure the reception area is tidy, professional, and inviting. Who are we looking for? Were looking for someone who thrives on interaction, enjoys helping others, and brings a cheerful, can-do attitude to work. Youll be confident, approachable, and able to handle multiple tasks with a smile. This role is ideal for someone with a background in retail, hospitality, or customer service especially if youve worked in a brand-focused environment like fashion or lifestyle retail. Essential Skills & Experience Minimum 1 year of recent customer service experience. Excellent communication and interpersonal skills. A proactive, self-motivated approach to work. Comfortable using computers and basic technology. Interest in the automotive industry is a plus. Full clean Irish Driving Licence (NDLS Drivers statement required) Working hours This is a part-time weekend role, requiring availability on Saturdays, Sundays, and bank holiday Mondays from 10am to 4pm. From time to time, you may be requested to work hours outside of these to facilitate business demand. Skills: Interpersonal Skills Technology Telephone Skills

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