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Privileged Access Management (PAM) Specialist

Location: Dublin, IE

Description

- Full Time Permanent position

- Hybrid role based in our City Centre offices

What we offer

We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.

We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few.

Further details on our benefits package can be accessed here Benefits (life-careers.com)

Role Overview

The European Technology department of Canada Life Group Services provides critical services that underpin the daily operations, business growth and delivery of business strategies.

We deliver the technology and connectivity for the day-to-day running of these businesses and their interactions with partners and customers on a 24 x 7 basis. We also protect the business from disruptive events or threats.

We are looking for a candidate to join the Endpoint Security team as a Technical Specialist focused on Privilege Access Management (PAM) solutions. The Endpoint Security team report to the Head of Security Operations, providing security services to the European group of companies. The Senior Security specialist will report to the Endpoint Security Manager within Central Security Services.

This role would suit a mid-level technologist with experience in privileged access management, who can operate independently on day-to-day PAM processes and contribute to service planning.

What you will help us to achieve

- Providing daily operational administration of the Privileged Access Management environment, independently handling routine technical issues with minimal senior input.

- Monitor and respond to alerts generated by PAM solutions.

- Deliver the PAM service in line with the strategic roadmap, ensuring alignment with security and business goals.

- Assisting with configuration, deployment, and maintenance of all components of the PAM solution, ensuring they meet operational standards.

- Supporting version upgrades, patching, and regular maintenance of a complex environment.

- Managing and executing the schedule of routine change activities in coordination with senior resources.

- Participating in regular Disaster Recovery (DR) and Failover testing as part of resilience planning.

- Contributing to automation opportunities to improve efficiency within PAM operations.

- Supporting team members’ skills, acting as a technical resource for junior engineers working on PAM solutions.

- Maintaining quality documentation, including configuration guides, troubleshooting documentation, and standard operating procedures.

- Collaborating closely with senior technical resources and other departments for complex issue resolution and integration projects.

- Participating in PAM forum meetings, providing updates on operational tasks, challenges, and service improvements.

- Adhering to risk management programs and aligning with security policies to support compliance efforts.

- Support Audit and Governance requirements for Privilege Access Management.

- Participate in Critical Incident Response Team for major incidents.

What you will need to be successful in the role

- Third level qualification in Information Security or IT, or equivalent work or education-related experience preferable.

- At least five years’ experience in an IT Security industry role, with hands-on experience in PAM or cybersecurity operations and ten plus years’ experience in the IT industry.

- Working experience with Privileged Access Management Solutions (e.g. CyberArk).

- Good troubleshooting skills and ability to independently resolve technical issues.

- Experience with Network and Endpoint Defence strategies and a strong understanding of IT infrastructure.

- Ability to collaborate with vendors and stakeholders for complex technical issues.

- Familiarity with scripting languages (e.g. PowerShell, Python) to support automation efforts.

- Knowledge of information security and risk control frameworks such as COBiT, ISO 27001, ISO 27002, GDPR, OWASP.

- Recognized certifications desired such as Security +, Certified Information Systems Security Professional (CISSP), PAM Vendor certificates (e.g. CyberArk Trustee Certification), SAN’s certificates etc.

Key Competencies

Problem Solving and Decision Making, Planning and Organising, Team Working & Cross Functional Collaboration, Innovation and Change, Drive for Results

About us

Canada Life Group is the top-level European holding company for the Great-West Lifeco Group’s European insurance, reinsurance, and asset management companies, with business operations in the UK, Ireland, Germany, and the Isle of Man.

European Technology sits within Canada Life Group and encompasses the technology community across all European entities, Irish Life Group, Canada Life UK, Canada Life Europe, and Central Technology Services. European Technology supports the business strategy and collaboration of technology across all European divisions.

There are multiple IT units within European Technology, each of which has its own individual set of technology platforms. Central Technology Services (CTS) provides IT infrastructure and security operations services to Europe.

The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Canada Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Canada Life by Recruitment Agencies will not be accepted for this role.

Canada Life Group Services is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported.

We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture.

If you require any accommodations during the recruitment process please contact lifecareers@irishlife.ie and we will be delighted to ensure you are fully supported to be your best.

CLGS supports Equal Opportunity and is regulated by the Central Bank of Ireland.

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