Service Manager

3 days ago


Wicklow, Ireland Morgan McKinley Full time

Our client is seeking an experienced, people-focused Service Manager to lead and grow both residential and community-based services that empower people with disabilities to live their best possible life and take on valued roles in their families and communities.

This is a senior leadership opportunity where you will act as the Person in Charge (PIC) under HIQA, ensuring excellence in service delivery, regulatory compliance, and team development. You'll work as part of a supportive regional team, with the autonomy to lead change and drive impact.

Key Responsibilities:

- Oversee the daily operations of residential and community services
- Ensure full compliance with HIQA standards and regulatory frameworks
- Lead, coach, and support multi-disciplinary teams to high performance
- Collaborate closely with HR, Clinical, Quality, and Finance partners
- Monitor service KPIs, manage rosters, and produce regular reports
- Build strong, trust-based relationships with individuals, families, HSE, and community partners
- Drive continuous improvement and innovation across the service

Experience required:

- Relevant third-level or professional qualification
- At least 3 years' management experience in disability, healthcare, or social services
- Strong knowledge of the HIQA Inspection Process and disability sector standards
- Proven leadership and people management experience
- Excellent communication, planning, and IT skills
- A full, clean driver's licence and access to a vehicle
- Eligible to live and work in the Republic of Ireland

What's on Offer:

- Competitive salary
- Pension scheme
- Career advancement opportunities
- Employee Assistance Programme (EAP)
- A chance to lead meaningful change in a values-led organisation

How to apply

If this is a role you are interested in, then submit your CV today For any questions, please contact Shauna on 051 318 727.


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