Accommodation Supervisor

6 days ago

Kildare, Ireland Kilkea Castle Full time

We are currently recruiting for an experienced Full-Time Housekeeping Supervisor to join our growing team here at Kilkea Castle Do you want to join a certified Great Place to Work? With over 90% of our Team saying theyre proud to work at Kilkea Castle Hotel, we pride ourselves on being an employer of choice Kilkea Castle Hotel is a 140 bedroom resort set on 180 acres of landscape, gardens and ancient woodland. This family-owned and managed estate offers a tranquil spa, a challenging 18-hole championship golf course and a world-class culinary experience.We are Great Place To Work 2024 certified and Georgina Campbells Four Star Hotel of the Year 2024. Our team members are the heart of our hotel and the core of our success, and we believe that by creating a positive and supportive environment, we can deliver outstanding service to our guests. Our mission is to provide exceptional guest experiences through excellent service, integrity while ensuring that every guest feels valued, safe, and at home. Job Title: Housekeeping and Accommodation Supervisor Reporting to: Housekeeping Manager Job Description: The successful candidate will provide clean and well-maintained bedrooms, bathrooms, corridors, public areas, and back of house areas for all guests to agreed standards. Key Responsibilities To assists the housekeeping manager in day to day management of housekeeping department Assign the team their duties and inspect work to ensure high standards of cleanliness Ensure all staff have full knowledge of events, functions or group arrivals at the hotel Ensure stock levels in accommodation and housekeeping trolleys are always adhered to in relation to linen, cleaning chemicals, guest supplies, etc. Ensure correct staff level in department To report any lost and found property and maintenance issues to the relevant manager To ensure that reasonable care is taken for the health & safety of yourself, other employees, guests, and other persons on the premises. To liaise with different departments to ensure any special requests are adhered to in the guest bedrooms Uphold high standards of customer service and respond to guest requests accordingly Skills/Requirements Minimum 2 years experience in a housekeeping role and minimum 1 year experience in a supervisor role preferred Valid work permit for a minimum of 12 months is required Must be reliable, punctual and be flexible with shifts Must have excellent communication skills and be a team player Must be able to take instruction effectively Must be able to work as part of a team to achieve high standards required Must adhere to Health & Safety requirements Benefits Discounts across entire resort Competitive hourly rate Meals while on duty Employee recognition Bike to Work scheme Employee Assistance Programme and PRSA scheme Continuous training and development Uniform provided* Gratuities* Kilkea Castle is an equal opportunities employer *to relevant positions Skills: Supervisory Skills Housekeeping Benefits: Parking staff canteen benefits EAP Paid Holidays

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